Worst consumer experience ever! There is so much for me to say but I truthfully don’t think many would believe the entire story if I took the time to tell it. So I’ll keep it short and sweet, showed up two days late didn’t have the right equipment had to put my stuff in storage, three truck breakdowns, weeks late on the delivery, no interest in doing anything to make it right. The untruths told her were staggering I see that they have not responded to any of the post on this site they do respond to posts on yelp so you might try that

Criminals They were contracted to move me through another company; I had no choice. They stood me up on Jan 30, no show/no attempt made to contact me (but falsely marked my pickup as completed in the other company's computer) costing me $290 in storage unit extortion. When they finally did come, they provided a 2.5 hour notice for a Tuesday evening pickup & agreed to a next Friday drop-off (I have Weds/Thurs set-in-stone out-of-town commitment & cannot receive. The driver was incredibly rude, chain-smoked, refused to give his name (the packers vouched for him being an actual driver, but stated they hated working with him because he is a real jerk), tried to extort another nearly $1500 from me even though I matched my Binding Moving Estimate to a T (2 items had broken in storage, which I showed the packers, so those 2 items were left behind as trashed). I had a very unpleasant tete-a-tete with their driver. My stuff was loaded, & the driver informed me he would deliver it Friday, Saturday or Sunday, but could not promise a Friday delivery. He did not show up at all or make any attempt to contact me. My multiple attempts to contact the company reached a number with no voice mail set up. The company that contracted them said they have 7 days from pickup to delivery. They did not deliver or contact me in any way during those 7 days. On Sunday (12 days) I received a text that would "try" to deliver my things. Nothing was delivered & I have had no further contact from them (we are now 16 days in). I am planning to file a police report against them next.

Worse moving company I've ever used Worse moving company I've ever used. They are just a broker using outside dispatcher. Talking with them is a nightmare and itgey are unprofessional. They are rude talks over you andctreat their customers like dirt. Tge driver and his heller who came to move left their half eaten lunch behind not cleaning after themselves. The delivery was a disaster. They kept changing the day. The entire experience was a nightmare. Don't use them. Do your homework even if it takes time. I didn't and I suffered!

This company was totally unethical This company was totally unethical! I confirmed with Ryan my sales person two days before the move I would need a full 26 foot high cube truck. When booking I asked if the movers were company trucks and employee owned and was told they were. The day of the move I find out Load to Road brokers to other companies. The movers showed up and wanted to charge DOUBLE of what was quoted. They said although the detailed inventory matched, the cube calculated and quoted by Ryan at Load to Road was wrong. I tried to speak to Ryan but was hung up on. I was told by the CEO I could cancel and get a refund on my deposit and find someone else or pay the additional money. Talk about being held hostage!

DIfficult to do business with. Cannot be trusted. After cancelling the job, well withing the time allowed for cancellation, we have been waiting for more than a month for our refund. We have had several conversations in which the refund was promised, but no follow-through. Beware doing business with this company.