Wish I could give them a ZERO Wish I could give them a ZERO! They held our move in March 2019. To this day I am still upset. Not only did they scam us with 3 times the quoted amount, I had to sign to receive my belongings, not knowing that the little print also said I acknowledge everything was in good condition. How would I know if it’s in good condition if they wouldn’t unload the truck until I signed. Long story short, I have over 100 pictures of things they broke and will not get compensated. Including my great grandmother’s dishes from the 1800s. NEVER TRUST THIS COMPANY!

They Stole All Our Stuff I was about 13 when this happened. My dad got a new job in Cal and we needed to move across the US from VA. So my parents found Load to Road. Seemed ok at first, until the day of the move. The movers were scheduled to come at around 1:00 but instead, we had to wait 3 hours before they got to our townhouse. When they finally got there, out of the TINY truck stepped out, and I swear, a guy who looked like an actual mercenary. Some Mandarin Chinese dude with scars all over his face. Mom didn't want to let him into the house (not being racist or anything, she'll really sweet.) but Dad who was at work said that it was too late. So we let the dude and his friend in and they started moving our stuff, all the while they were talking in a foreign language. In the end, they drove off and we had to pay some fee for THEM being late and the US not letting them into the house. (well, the latter seems fair.) When we finally crossed the states and got the new townhouse, we waited for weeks. So mom tried calling Load to Road and got hung upon. Then she tried the website and got blocked. After a while she tried the fricking FBI, then Covid hit, and they dropped the case within the year. It’s been 2 or 3 years since then, so long story short don’t trust Load to Road or the Better Business Bureau.

The WORST choice you could make! If there were NEGATIVE stars, this outfit would deserve them. All five. They DO NOT operate a moving company, they are another outfit that makes a ton of reassuring promises, then sticks you with a fly-by-night mover you never heard of. Of course, when the 'mystery mover' appears in your drive on schedule, you are already on the hook for $1500. The outfit Load to Road sent to move us half loaded a 27 foot box truck and charged $15K to deliver it 500 miles away. Load to Road is NOT anything they claim to be. And of course, they are not liable for who they contract to damage, scratch, or pile your prized possessions into boxes.

This company was totally unethical This company was totally unethical! I confirmed with Ryan my sales person two days before the move I would need a full 26 foot high cube truck. When booking I asked if the movers were company trucks and employee owned and was told they were. The day of the move I find out Load to Road brokers to other companies. The movers showed up and wanted to charge DOUBLE of what was quoted. They said although the detailed inventory matched, the cube calculated and quoted by Ryan at Load to Road was wrong. I tried to speak to Ryan but was hung up on. I was told by the CEO I could cancel and get a refund on my deposit and find someone else or pay the additional money. Talk about being held hostage!

Worst consumer experience ever! There is so much for me to say but I truthfully don’t think many would believe the entire story if I took the time to tell it. So I’ll keep it short and sweet, showed up two days late didn’t have the right equipment had to put my stuff in storage, three truck breakdowns, weeks late on the delivery, no interest in doing anything to make it right. The untruths told her were staggering I see that they have not responded to any of the post on this site they do respond to posts on yelp so you might try that