Angie Meades
GBHorrible repeat after me BBB Horrible repeat after me BBB. They booked my job and handed it over to a 1.5 company who has yet to respond after picking my belongings up
Matthew
GBThat last review held me back a bit ‘… That last review held me back a bit ‘ because it was the complete opposite experience that I had ‘ The whole team was great to me from beginning until end ‘ I actually helped my family move from Philadelphia to Houston Texas ‘ and also my sister from California to Houston . They were super polite ‘ Very informative and try to warn me of what to look out for and how to utilize space they sent a packing tips email to me how to utilize resources for material for packing. And even offered me free 30 days of storage because I was a repeat customer I didn’t end up using that but I thought it was very cool that they did offer ‘ I would absolutely recommend this company and if I do move hopefully I don’t again I would use them . They did everything right.
Erica Natalie
GBThe movers worked quickly and arrived… The movers worked quickly and arrived on the scheduled day at the proper time. They had been excellent all day. My previous apartment was packed up and transferred to the new place by the three movers in approximately two hours. America First moving is by far the best mover out there. quite pleased with their great service. I heartily endorse it!
Anonymous
GBTERRIBLE MOVING BROKER TERRIBLE MOVING BROKER — STAY AWAY I second ALL of the negative reviews here on Trustpilot, they are very similar to what I experienced. As for the positive reviews: Note how Trustpilot mentions they removed a bunch of fake reviews. Also note how the few positive reviews are very vague about being "polite" and "on time" and totally lacking in detail. Compare those to the negative ones which sometimes make you even cry the people's experience was so bad. So bottom line don't trust the Positive reviews. What happened to me: They promise you the best and cheapest service. Then they take a cash deposit. Then they basically come back and say, uh you have too much stuff, we have to charge you more. They take another deposit. At this point, it's too late for you to change and you won't get your deposit back, as numerous people here mentioned. So after going through all the inventory you are going to ship in detail (with photos) and calculating the exact square footage (and paying more than initially agreed) I still had to pay more on the day of moving. The movers will tell you that you still don't have enough space, you have to pay more and you still won't be able to ship everything. The movers (subcontractors) also told me this happens all the time to the extent some people are so surprised they start assaulting the movers. Suffice it to say I'm surprised I actually got around 75% of my stuff moved for about double the initially agreed price and even on time with only a few things broken (no amends made whatsoever.) For the broken things, they tell you to submit a claim on MovingClaims NET which has 10 1 Star Reviews on Google Maps (check it out) and is basically a dead end. So I guess I'm luckier than most people here but PLEASE NEVER USE THOSE GUYS. I will name and shame Mason Cruz, you sleazy maggot, you told me America First had to take a cash deposit because if they let customers use credit cards, they would sometimes dispute the charge. Little did I know ... There is another guy called Brandon, very friendly on the phone, but another phony. I hope you can live with your phony selves knowing you are employing fake reviews to defraud customers. Shame on you !
Edward Chitel
GBBetter off moving yourself Better off moving yourself. They promise you everything and quickly take your money. Then they hire low quality moving companies. The price increases 100%. The furniture gets never gets delivered on time or in my case never gets delivered. A very low quality company.