The Positive Reviews are Fake: Stay Away Do not hire this company. The positive reviews are fake. Look at them closely. All of the accounts are based in Latin America, which makes no sense for a moving company in the United States. Some of the images are also stock photos. Michael Geraud, who is the manager of America First Moving, is also the manager of Homesafe Transit. Both are predatory companies. Homesafe is under investigation by the Florida Attorney General's office and has been featured in a WPTV news story highlighting its misdeeds. Geraud was also sentenced to 5 years in prison in 2010 for defrauding people who he tricked into investing in a bogus oil drilling company. If you hire America First, in the absolute best case scenario, they will extort you for much more than your quote and you'll get your things very late. More likely, much of your stuff will go missing in transit, and in some cases, you might lose everything. I have interacted with perhaps over 100 people who have gone through this. Save yourself the trouble. A Facebook group has even been created for people who have had bad experiences, it's called "Justice for Homesafe Transit Customers."

SCAM! This place is trash. The name is a joke; should be America's Last Choice in Moving Services. Brandon the so-called manager should have been fired a long time ago. He won't help you, doesn't care about you or your situation, and won't call you back, ever. After you pay, good luck getting any services you paid for. And when you try to get your money back, well, good luck with that too. They'll make it hell for you to even get a partial refund... when you should be getting a full refund! No quality, no value, no care, no conscience. They rob innocent people.

Massively Overcharged and Offered No Assistance Avoid if you want a fair price. Firstly the movers were late and did not handle the items care. I found out that my actual cost was $1500 more than my quote for 8 extra small items. The people at America First were not helpful at all in the process to explain why or get my money back. Will absolutely never be using this service again

That last review held me back a bit ‘… That last review held me back a bit ‘ because it was the complete opposite experience that I had ‘ The whole team was great to me from beginning until end ‘ I actually helped my family move from Philadelphia to Houston Texas ‘ and also my sister from California to Houston . They were super polite ‘ Very informative and try to warn me of what to look out for and how to utilize space they sent a packing tips email to me how to utilize resources for material for packing. And even offered me free 30 days of storage because I was a repeat customer I didn’t end up using that but I thought it was very cool that they did offer ‘ I would absolutely recommend this company and if I do move hopefully I don’t again I would use them . They did everything right.

Scammers I canceled my order within 24 hrs of booking the service and the company is refusing to provide me a refund after they emailed me and said order is cancelled an a refund will be processed. I can't get any straight answers and their supervisor Brandon is rude. This is the worst customer service. When I call I get the run around and they expect me to loose $1953.07. Lesson here is never pay a company or someone you don't know with zelle. The contract states orders can be cancelled within 24 hrs for a 100% refund and I have been waiting for one week now with no answers. I was told when I cancelled refund will be processed within the next billing date but they don't know when that will be. It took 30 seconds to get my money and now I can't get it back