Horrible repeat after me BBB Horrible repeat after me BBB. They booked my job and handed it over to a 1.5 company who has yet to respond after picking my belongings up

DO NOT USE THIS SERVICE DO NOT USE THIS SERVICE. FIRST OF ALL, THEIR PHONE NUMBERS ARE FAKE, YOU CANT EVEN REACH THEM ON PHONE. VICTORIA WILL TAKE ALL YOUR DETAILS AND GIVE AN ESTIMATED DELIVERY OF 3-5 DAYS WHICH IN REALITY IS BEYOND TWO WEEKS. FIRST THEY QUOTE LESS BASED ON THE STUFF YOU WANNA MOVE AND THEN WHEN THE ACTUAL MOVING TRUCK ARRIVES (SECOND PARTY), HE WILL DOUBLE THE RATE YOU ORIGINALLY AGREED FOR. THE GUYS WHO CAME TO PICK MY STUFF UP DINT EVEN HAVE THE PATIENCE TO FILL THE SPACE I PAID FOR. ONE OF THEM WAS SO RUDE, THAT HE DRAGGED THE BOXES OVER THE HARDWOOD FLOOR, CAUSING DAMAGE AND SCRATCHES ALL OVER. THEY STORE YOUR LUGGAGE AT SOME STORAGE UNTIL THEY FIND A DRIVER WHO IS DRIVING TO THE DESTINATION. THE GUYS WHO BROUGHT MY STUFF HOME ARE THIRD PARTY. THEY LOST SOME OF MY STUFF. THEY WANT ALL THE PAYMENTS AHEAD. THEN WHEN YOU CALL REGARDING THE LOST STUFF, THEY SEND YOU A WEBSITE WITH ALL FORMS TO DOWNLOAD AND FILL, BUT NO WHERE CAN YOU SUBMIT THEM. THESE PEOPLE ARE FRAUD. THEIR PHONES DONT EVEN RING. THEY DONT RESPOND TO YOUR EMAILS. DO NOT DO NOT DO NOT DO NOT USE THIS SERVICE!

THEY ARE FRAUDS THEY ARE FRAUDS, DO NOT TRUST THIS COMPANY. THEY USED TO OPERATE AS HOMESAFE TRANSIT LLC AND USED EXPURED DOT LICENSURE AND FAKE ADDRESSES.

A true nightmare of a company A true nightmare of a company. I worked with a salesman who gave me completely incorrect information about the service they provide and what I was paying for. They ask you to sign a contract on the phone with them so they see it go through and can take you to the next step in the process. Everything in the contract did not match up with what he told me, unbeknownst to me. I didn’t find out until 1 week before my move when they called to confirm details. I was left scrambling. They listened back to the recording of my calls with this sales person and agreed he provided flat out wrong information. Fired him, but offered me no compensation. Out of luck. Wouldn’t let me out of my contract despite knowing I was lied to. On top of that, now I’m paying them an extra $900 because they say my stuff takes up more cubic feet than originally accounted for. Despite having 14 fewer boxes and having given the original guy exact measurements of all my furniture. I walked around while on the phone with him with a tape measure in hand. But he input it wrong, and I am out money. This company has not offered me anything to right this wrong. I filed a complaint with the BBB and they had the guts to ask me to go back to the BBB and take it all back. Absolutely not. I was prepared to spend money on a move. It’s expensive, I know. But I do not appreciate being lied to and then told it’s my problem because “no moving company would offer that.” Why would I question things I was specifically told by an employee is part of the deal? Why would I think he’s lying about things I confirmed over and over? I hope they lose business or learn to compensate the customers they lie to.

DO NOT use this company DO NOT use this company. They are BROKERS and do absolutely nothing for you. I paid them $2000 as a deposit on a move- HUGE MISTAKE! They offer no services. A broker does Nothing for you!! Save your hard earned money & hire a long standing reputable company! First mistake, don't ask for an online quote. The vultures immediately start calling you- that's your first sign. 1. Go to the Better Business Bureau's website and check out the reviews for the moving company you've selected before signing anything. 2. If you get a price on your move without anyone looking at your household goods, RUN. 3. Cash only or credit card upfront. 4. If they want cash, RUN. 5. Don’t be fooled or mislead by the cheaper price& fake reviews!! They are so nice on the phone, it's disgusting. hope that I can save someone money and anxiety. The company they ‘brokered’ my move with broke every single piece of my furniture & no recourse cause they are untouchable!