Philip LaForest Jr.
GBWorst company ever This is the worst moving company ever worked for a couple of moving companies myself and know how the business works( worked for Bekins out of Massachusettes I am a poor man, not a rich man so couldn’t afford the companies I worked for but if I knew this company was like this never would have hired them. Picked up the load on august 29, we were told 3-5 days for deliver it is currently October 17th and no load delivered yet, and now no response from Frank to he one we are in contact with in Deerfield florida representing American first mover. We only got a twin bed and about 20 boxes shipped less than what we informed the company we would be shipping and yet after about 15 medium boxes we ran out of room driver said another 600 and they can take the rest of the load well 600 if we pay by card or 300 if we pay cash so we paid the cash and now no load. Asking all my veteran brothers and sisters to no use this company ever. No one should use this company. I will pay the extra money if I ever move again and hire a real company.
Edward Chitel
GBBetter off moving yourself Better off moving yourself. They promise you everything and quickly take your money. Then they hire low quality moving companies. The price increases 100%. The furniture gets never gets delivered on time or in my case never gets delivered. A very low quality company.
Sagg Loki
GBMassively Overcharged and Offered No Assistance Avoid if you want a fair price. Firstly the movers were late and did not handle the items care. I found out that my actual cost was $1500 more than my quote for 8 extra small items. The people at America First were not helpful at all in the process to explain why or get my money back. Will absolutely never be using this service again
Lori Breakstone
GBDO NOT use this company DO NOT use this company. They are BROKERS and do absolutely nothing for you. I paid them $2000 as a deposit on a move- HUGE MISTAKE! They offer no services. A broker does Nothing for you!! Save your hard earned money & hire a long standing reputable company! First mistake, don't ask for an online quote. The vultures immediately start calling you- that's your first sign. 1. Go to the Better Business Bureau's website and check out the reviews for the moving company you've selected before signing anything. 2. If you get a price on your move without anyone looking at your household goods, RUN. 3. Cash only or credit card upfront. 4. If they want cash, RUN. 5. Don’t be fooled or mislead by the cheaper price& fake reviews!! They are so nice on the phone, it's disgusting. hope that I can save someone money and anxiety. The company they ‘brokered’ my move with broke every single piece of my furniture & no recourse cause they are untouchable!
Mitchellee Perrera
GBScammers I canceled my order within 24 hrs of booking the service and the company is refusing to provide me a refund after they emailed me and said order is cancelled an a refund will be processed. I can't get any straight answers and their supervisor Brandon is rude. This is the worst customer service. When I call I get the run around and they expect me to loose $1953.07. Lesson here is never pay a company or someone you don't know with zelle. The contract states orders can be cancelled within 24 hrs for a 100% refund and I have been waiting for one week now with no answers. I was told when I cancelled refund will be processed within the next billing date but they don't know when that will be. It took 30 seconds to get my money and now I can't get it back