Mich Jones
GBThe worst-don’t trust them The worst-don’t trust them. Lied and said they were the moving company when they are the brokers. Said they would be there every step of the way but we’re not available when the movers arrived and wanted to charge more than twice the original amount saying they had to wrap up everything and had to pay extra for steps to the elevator. Crazy! Cancelled them on the spot because they were not trustworthy
Bernice
GBModest Movers…no show! I made arrangements for Modest Movers in Jasper, GA to unload our U Haul. I called to confirm a few days before our move from Florida. They attempted to contact me the day before our confirmed day but I was driving the entire day and was unable to talk or text. When I tried to find out when they would be arriving I was told that they had tried to contact me for several days (untrue because they would be in my phone!) They only called the day before. They did send me a text the scheduled morning telling me that it was my fault because I didn't tell them what time to arrive when we spoke. They never asked me what time but I had set everything up for morning.
Justin Vadnais
GBDon’t not use!! Don’t not use!!! They are third party and have no control over what happens to your stuff. The company they used didn’t show up and then called us two hours after the time they were supposed to be there to tell us they would be a day late and then the next day showed up two hours late. Now we can’t even find out where our stuff is and there customer service agent just wants to argue with you about detail that don’t matter, nor do they even know what they are talking about.
Christopher Keller
GBStay far away!! Stay far away!!! They will call the day before your move and tell you that the price is now double what you originally were quoted in your contract. The sales people lure you in with a rate that is significantly less than competitors. They figure people will just pay the additional amount, because what else are you going to do when the move is scheduled for the next day? Its particularly despicable that they take advantage of people and make moving, which is already stressful, even moreso. When they tried to increase my rate at the last minute I told them that this is exactly what all the reviews said they would do. Anna told me the reviews were irrelevant, and that people can just write whatever they want in a review, but the reviews were spot on! They penalize you for trusting them to honor your original contract. Save yourself the frustration and go with another company.
Debra Pings
GBFrustrating move. The staff were very helpful in the beginning process. Set me up, quoted and a written contract signed. Then they subcontracted with 3 different movers to get me from Wisconsin to Texas. Each contractor wanted more money, and told me that Modest Moving quotes were unrelyabe. No one would return calls, or help me with the sub contractors. I am still trying to track down missing items that no one will respond to.