Puneet Saini
GBI experienced nothing but… I experienced nothing but unprofessionalism while dealing with this company. I provided them with a thorough list of things needed to be relocated 3 months prior to move. Discussed and confirmed with them date of relocation and all furniture that needed to be moved, they sent a small 1 bedroom truck that the movers stated will barely fit only 1 bed. The movers had to delay the move til I discussed with the company about what I ordered. They charged me additional $7000 to send a truck big enough to fit all my furniture. I had no choice but to proceed with them since I had paid them down money and they were refusing to refund it. My stuff was then moved to a local warehouse and it took the movers more than 15 days to deliver my stuff when they promised 4-5 business days. This company is a scam, they only shell out your money without providing the services they promise. When the stuff did arrive, multiple items were damaged and broken including dining table, missing box for one of the beds, broken tv screen etc. DO NOT WASTE your money.
Patti Maley
GBDON'T USE THIS BOOKING COMPANY!! DON'T USE THIS BOOKING COMPANY!!! They deserve a minus 10-star rating. They suck you in with a low quote and then the actual movers show up and the price is three times as much!! The actual movers they hired for my cross-country move (Luxury Van Lines, New Jersey) were equally awful. I'm betting when I actually unpack the broken and upside-down boxes I'll be replacing so much of my kitchen items will need to be replaced. For any future big move, I will use PODS and their loaders. They got my household goods across the country but in horrific shape. A ceramic knob was broken off one of my dressers, and several of my plastic bins have their tops broken. They overestimated the size of my move by 150 square feet or more - so I paid them way too much and rented a larger storage space than needed. They just seem to change their story and how they want to be paid as they go along with no real explanation. I just can't say enough bad things about this company!
Ana D'Agrosa
GBThis company is a scam do not give them… This company is a scam do not give them your money. I have photo evidence of being charged 369 cu ft of for only 200cu ft of material being moved. They refuse to deal with me or take responsibility for their freud. Do not spend your money here. It will be stolen.
David F.
GBRelocation Nation went the extra mile… Relocation Nation really delivered for us. It was a complex multi-state move that required significant problem solving to find the right schedule and solution (2 trucks!). Bradley worked tirelessly to find and then fine-tune the solution to protect several brand new and expensive pieces of furniture. During the move Bradley sent countless messages about what was going to happen next. He also made sure the moving team and the drivers were well coordinated. The moving teams on either end of the move were extraordinarily courteous, and very careful to avoid damaging the items moved and house structures, alike. In the end, one item received damage during the move, as sometimes happens. Relocation Nation followed through to help me properly service the claim. I would definitely hire them again for moves in the future.
Clydesdale
GBCan't give zero or negative number of stars Can't give zero or negative number of stars is the only reason they get any stars. This company contracted Familiar Movers (another "one star" company to ship my household items on schedule. Now I am nearly two months past the last delivery date "window", and they actually did say it was my fault Weekly calls to their "customer anti-service" rep have yielded only greater frustration. the last know location of my goods are still in the pick-up city and have made no progress towards arriving in Texas, yet they claim they have tried to deliver. All I ever get from "customer service" is basically one form or another, along with great uncertainty of the actual physical whereabouts of my household items: 'we have no idea when we're going to ship your things, we really don't care, because we have your money and your stuff and you ought to be happy with that!' Looking at other reviews, I think its time for a class action lawsuit as this seems to be their business, and their proxy Familiar Movers in this as well.