A problem was quickly resolved. There was a problem in that some computer either mine or theirs changed my mailing street address to 05, so the original order was sent back to them. I notified them and they immediately reshipped my order to the correct address. I offered to pay for the cost to re-ship, but they said I did not need to.

Works great! Put the trap up with a little of the bee paste and in minutes we had a carpenter bee in the trap! Within the first week it was almost full. We put it up early (beginning of April) and that has really helped. Hoping for a carpenter bee free summer!

Bee-utiful products I have purchased their products in the past and they work amazingly. I did Make the mistake of leaving them out in the winter over a two-year period and they didn’t last. But plan on bringing them in At the end of the summer and reusing them for years to come. And customer service was wonderful… Ms. Jean Even called me back at my home number Once she found out the answer to my question. Highly recommend this company.

Newer Design Traps Don't Last As Long as They Should I have been using Best Bee traps for several years. The older design holds up much better than the newer design with the bottom you can open to dump out the bees. After a few years the traps start delaminating. The company told me they should last between 2 to 4 years depending on weather conditions, but I have the older model that has been up a long time and they don't delaminate. Plus, I have wood bird houses that have been up for many years and they are fine. It is something in how these particular ones are made.

Bee bait applied, waiting for wood bees to "take the bait" and Buzz Off! I ordered the wood bee bait cream and 2 oz spray bottle and it was received promptly USPS Priority mail as stated. I applied the bee bait in the wooden bee box plastic cup and waited. Our several wood bees have continued their buzzing and wood drilling, they do not seem to be "taking the bait". We have another bee box out back, but the bees no longer buzz outback. Perhaps I'll move the box up front. Thanks for your bee bait product, still hoping it will take affect soon. K Thie