Buyer beware Buyer beware, they always resist taking care of customer if there is an issue - they will always try to deflect to the mfg having to solve the problem. They will not pay for shipping to return items even when wrong item is in box. this has happened twice to our company. They (being the older women who is unforgiving, crass who handles customer service calls). - she will make you the customer feel as if you are in the wrong and be reluctant to admit to the mistake(s). As far as warranty... they will 100% ask to return Items at your cost and then they will forward to mfg for their decision - even for simple items. There are other websites / choices out there for buying anything they sell.

Septic solutions is awesome Septic solutions is awesome. We have used them for a couple of things we needed such as filters and a pump. They are great. They arrive fast and are very economical. Will definitely use them again.

I got what I paid for quickly I got what I paid for quickly. The aerator was packaged very well and it fired right up after install.

The order process is seamless The order process is seamless. The product is a perfect fit. I order the replacement aerator on Tuesday morning and received delivery on Wednesday. You cannot ask for much better service than that.

Experience was great because of the… Experience was great because of the prompt response and thoughtful answers to my questions. The new pump arrived in 2 days and I was able to install it the next day.