Risers and base worked very well Risers and base worked very well. I ordered too many risers but will be returning them. Everything went together perfectly and now I don't have to dig out a huge hole in my yard when the septic tank needs servicing. The products were shipped right away with not much waiting. Great company to work with.

I did not like their cancellation… I did not like their cancellation procedure. Having to send E mail to cancel is not in my idea of a good business practice. In addition, they immediately charge your account, instead of charging you when the item ships, like so many other retailers. They do have the inventory. But, I would not buy again, because of these practices.

Awesome Product looks exactly as pictured and arrived in perfect condition, within a week of planning the order. I’m very happy with this purchase and would highly recommend this company in the future!

Vented fake boulder septic cover Ordered on line, called to confirm, a real life very nice person answered on the 2nd ring, received order the next day! Excellent customer service.

Septic Solutions, the best! Second time I have ordered from Septic Solutions and prefer to speak to a person vice ordering from website. Although their website is fantastic and simple to navigate while having numerous videos and places to get instructions. However, I prefer talking to a person, it’s more personable, very knowledgeable, friendly, and accommodating. Regarding quality, their kits are fantastic to include everything you need to get the job done, one thing that impressed me was they even included a masonry bit by Milwaukee, the best! Then there is pricing, better than Amazon and any local retailer that I could find. Lastly, they included a very nice hardcopy catalog of their products. Overall, cant beat Septic Solutions!!