They took money out of my account then… They took money out of my account then told me they no longer carry the item I ordered. Took an Act of Congress to get them to refund my bank account. This Company works under a lot of different names, Buyer Beware. Never again will I shop here.

Disappointing Product Service We ordered a vanity from DecorSuite.com after searching for it on other websites and finding out that is was out of stock. DecorSuite showed it was in stock and at a lower price as well. We were so excited to finally find the vanity & order it...only to get an email 3 days later that DecorSuite had to refund our credit card because the manufacturer had discontinued the item. First, DecorSuite should keep their website updated with product availability and second, they shouldn't have charged our card before confirming the availability of the item. We had to wait for the refund before we could order it elsewhere and it put our construction behind schedule.

Best prices I found! I searched several sites for the best prices on fixtures for my vintage tub. By far DecorSuite offered the best. In fact, I found the same package at my local box store for more than $100 higher so I was very pleased to find the exact item on DécorSuite for so much less.

Over promise under deliver For practically the last 8 months I have been talking to customer service about my order th 72" del ended pedal tub package with drain, water supply, faucet and hand held shower kit. I asked that when I eventually order it is this what will come. Answer has been yes with all of them. Finally I ordered and paid the extra $190 for satin nickel hardware. It came this past Friday to be installed in my new home for inspection to pass and all that came was the rub no hardware and an extension kit which have no clue what that is for and no install instructions. Needless to say I won't pass inspection this Monday and will have to pay the plumber and to come out again if and when I get the hardware. In the end it's how the ordering process goes and getting what you ordered. Not 90% of the time but 100% which will get you the word of mouth sales. If as much time and care was put into my order as the care was to get on trust pilot decors unite would have gotten a positive remark and the like on Facebook would have not been taken off. Get me my hardware please! Order #835126

Great Quality, Average Delivery time I did not receive any information emails as to the product has been shipped or arrival time. A huge information piece of information. Studies have shown people get extremely frustrated not knowing when something will occur, a delivery, a train, a check arriving. However, when they are told the truth and informed them, even though it was an excessive amount of time, the study showed people were OK with the answer. Hmmmmmmmmmmmmmmmmmm!