White residue and scaling We have white residue and scaling in appliances including refrigerator drinking water, dishwasher, coffee pot. It's even on the shower glass and floor. White particles are released with the ice in the refrigerator door. The system is not working to clean our water.

Don’t back their product They sold me a non-salt water softener only to learn later that’s not technically accurate. After six months of dish and hair film and having up sold me on this “better model” and having also bought a purifier and UV system, the best they could do was sell me the correct unit at a discount and tell me to sell the original unit on EBay. So now I’m also paying for a second installation. Don’t buy from Pelican!!

Warning! its a time bomb! Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer service's denial reply

Iron residue still bleeding through Not Happy!!!!! On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contract, cost $3,963.55. Since then to today, October 29, 2022, we still are having issues with yellow iron residue, stain on all white items, I had to throw away towels, sheets, and many more. We have been going to the laundry Mat to wash clothes. I have called to report the issue many times, they came change the check valve and other things. My husband had followed their instruction on how to add the clorox and other maintenance. The technicians are nice but never had explained why the yellow stain on the clothes or give us a solution how to prevent the issue. After spending that so much money we should not still have these problems getting iron bleed through. Today we are very overwhelm with this problem.

Replaced our water filtration unit with … Replaced our water filtration unit with a Pelican filtration and water softener system. We also added instant hot water. We are shocked at the difference in our water. Clothes are softer, shower door is cleaner, we waste less water waiting for hot water, our hair feels cleaner and softer, our dishes are cleaner. Our experience with our installer was above expectations. On time, clean, courteous, and personable.