LOVE the PC600! Though we've only had our Pelican Water System a short time, I am already thrilled with it. I have noticed a marked improvement in how my skin feels after showering. Our water had so much chlorine in it that I dreaded washing my face or brushing my teeth with it (the odor was quite powerful), not to mention that it made my skin very itchy. My husband was able to do the install himself after a master plumber walked him through the process. The only surprise was how much all the fittings cost in addition to the unit itself, but even knowing that now, I'd purchase this water system again in a heartbeat.

HORRIBLE HORRIBLE HORRIBLE customer… HORRIBLE HORRIBLE HORRIBLE customer service. We were oversold a system that was too big for our house. 2 fresh, new tanks never used and Pelican will not even exchange them. The salesman wouldn't even discuss it just passed us to customer service who passed us to someone else to tried to sell us something more. We were told this company has tons of turn over and we can understand why. Bad information to get a higher commission is NOT good service. What would be good is to have Pelican do the RIGHT thing so we would be writing an awesome review. Think twice and do your homework. You cannot rely on their salesman to sell you anything you can use. HORRIBLE. #Cantsoftenthisblow #BBB

Great phone support and easy to order … Great phone support and easy to order but we cant find a plumber to install. Pelican should set up certified plumbers for each major area. We are only 35 miles for Philadelphia but no plumber wants to install so far. Hopefully we will work this out soon.

Deplorable customer service I've been waiting 16 days since cancelling my order for my $2,100 to be returned to me. they take your money real fast but hang on tight to it when it's time to return it. Moreover, they don't respond to numerous contacts, therefore, I'm writing online reviews. This didn't need to happen Pelican!

We are happy customers We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush everything with chlorine water. We never had any issues with customer service located in FL space coast. We spoke with them several times because of some issues we thought it was related to the system.They also helped with questions when my husband was installing it. We moved and took it with us and it still works and we are still happy.