Dead Rat Dead Rat A few years ago, we obviously had a rat crawl behind a wall and die. It was horrible and of course, it was in my office somewhere inside the walls. At the time, there was lots of construction causing a rat-fest in the area. I called several companies to try to get them to help us. One guy came out, cut a hole in the wall, said he could see the rat but couldn't reach it and then he left. I then had a co-worker's dog, Gypsy, come in and she found the rat by sniffing it out. I then called a few other companies, they came out and I told them where the rat was located based on Gypsy's intervention. Did they look in the place I told them? NO. They even cut holes in OTHER places in the wall. One evening while I was driving home, I saw a van that said "Got rats. Call Eastside Exterminators". So I did. Eastside Exterminators came out. I told them the story. The guy cut a hole in the wall exactly where I told him to and within the hour, he found the dead rat. And they gave me the name of a guy who could fix the hole in the wall. Now they said they don't cut holes in walls but they will if you agree to take responsibility for it which I did. They've been servicing our building since then and have done a terrific job. They're great and I would advise not calling anyone else. These guys know what they're doing. Better than the big corporate exterminators.

High prices for not so great work. I get mixed information from front office staff regarding cost and frequency of crawl space inspection as part of the maintenance program. I requested a relatively slim person to come for this inspection as crawl space entrance is very small, and a not slim person was sent out. I was afraid this person would have cardiac arrest with the amount of perspiration and effort while crawling in and out of the space. In general, prices charged for services are very high for the quality of work, communication, and follow through of projects. Initial inspector was not thorough, leaving me to complete the inspection myself and work through things in trial and error fashion.

I have hd long-term I have hd long-term, excellent, reliable service at both of my houses over the last 20+ years. Friendly staff. I recommend them to all who ask.

Only complaint is they don’t mail… Only complaint is they don’t mail statements and return envelopes

Eastside Extermination was very easy to work with The whole process with Eastside was very easy and painless. They walked me through the process on the initial phone call and each time their staff came to my house, they were clean, well spoken and cleaned up after the service each time. After the inspection, they sent me a copy of all the pictures, determined that I had to have a roof repair company out to check a few things. Pictures tell the story without a lot of explanation needed. They continue to service my house and have been doing a very good job.