Mulenga Anita
NPWas looking for great service that… Was looking for great service that aren't harmful towards my work and the environment. I'm glad I found this service. Thanks
Taylor, Martha
GBDead Rat Dead Rat A few years ago, we obviously had a rat crawl behind a wall and die. It was horrible and of course, it was in my office somewhere inside the walls. At the time, there was lots of construction causing a rat-fest in the area. I called several companies to try to get them to help us. One guy came out, cut a hole in the wall, said he could see the rat but couldn't reach it and then he left. I then had a co-worker's dog, Gypsy, come in and she found the rat by sniffing it out. I then called a few other companies, they came out and I told them where the rat was located based on Gypsy's intervention. Did they look in the place I told them? NO. They even cut holes in OTHER places in the wall. One evening while I was driving home, I saw a van that said "Got rats. Call Eastside Exterminators". So I did. Eastside Exterminators came out. I told them the story. The guy cut a hole in the wall exactly where I told him to and within the hour, he found the dead rat. And they gave me the name of a guy who could fix the hole in the wall. Now they said they don't cut holes in walls but they will if you agree to take responsibility for it which I did. They've been servicing our building since then and have done a terrific job. They're great and I would advise not calling anyone else. These guys know what they're doing. Better than the big corporate exterminators.
Cyndi McLendon Smith
GBThis is a company with HEART! <3 This is a company that really has heart. I received excellent customer service at every point of contact with Eastside Exterminators. The call center was patient with me as I tried to describe my "termite" problem in our Sammamish home. Their technician carefully and painstakingly investigated the problem and showed me that I actually have CARPENTER ANTS! **I'm so glad I called when I did, because we were able to catch the problem very early and prevent any permanent damage to my home. And I'm on a bimonthly protection plan now to keep the ants (and other bugs) away from my house. I really feel like my home is safer under their protection. I would highly recommend this company to all of my friends and family. And even my neighbors! Thanks, Eastside!
Maria Van Horn
GBThey do a great job! -
Steven Clifford
GBI had such a wretched experience with… I had such a wretched experience with Eastside Exterminators that I now post my first negative review of a company. I found Eastside Exterminators incompetent, deceitful, arrogant, and insanely expensive. I had an infestation of moth flies that were laying larvae in a rug. I called Eastside. They said they would complete a full extermination for $420. If I had any problems after their first visit, they would return and fix the problem at no charge. I made an appointment and prepaid them in full. When the exterminator arrived, he sprayed the carpet and floorboards, set up a few traps and left after 45 minutes. The Moth Flies did not leave. I decided to do some research on the internet. I quickly learned that these flies were also named Drain Flies because they bred in drains. I inspected my drains and found two seldom used ones had become Moth Fly reproductive centers. Though his hourly charge exceeded that of a Wall Street lawyer, the supposed expert exterminator from Eastside never said a word about drains and Drain Flies I called Eastside today to speak to the manager. The manager replied that my $420 paid only for the flies in the rug. Drains, being a different category of service, were not included. Therefore, they would not return to fix my problem, nor would they offer a me a rebate. Clearly, they early do not want my business. You might regret giving them your business.