Maria Van Horn
GBThey do a great job! -
Wallace, Rob & Joan
GBOnly complaint is they don’t mail… Only complaint is they don’t mail statements and return envelopes
Carignan, Bob
GBI've had them take care of my house I've had them take care of my house, for many years, trusted as reliable,
Steven Clifford
GBI had such a wretched experience with… I had such a wretched experience with Eastside Exterminators that I now post my first negative review of a company. I found Eastside Exterminators incompetent, deceitful, arrogant, and insanely expensive. I had an infestation of moth flies that were laying larvae in a rug. I called Eastside. They said they would complete a full extermination for $420. If I had any problems after their first visit, they would return and fix the problem at no charge. I made an appointment and prepaid them in full. When the exterminator arrived, he sprayed the carpet and floorboards, set up a few traps and left after 45 minutes. The Moth Flies did not leave. I decided to do some research on the internet. I quickly learned that these flies were also named Drain Flies because they bred in drains. I inspected my drains and found two seldom used ones had become Moth Fly reproductive centers. Though his hourly charge exceeded that of a Wall Street lawyer, the supposed expert exterminator from Eastside never said a word about drains and Drain Flies I called Eastside today to speak to the manager. The manager replied that my $420 paid only for the flies in the rug. Drains, being a different category of service, were not included. Therefore, they would not return to fix my problem, nor would they offer a me a rebate. Clearly, they early do not want my business. You might regret giving them your business.
Jason Valeske
GBHorrible company, horrible service Absolutely horrible company and horrendous customer service. We used this company for over 4 years for general pest control, both inside and outside of our home. During our last visit, the person said that they had sprayed multiple wasp nests developing under the eaves of our house. When we continued to see wasps in those nests, we called to confirm that they had actually been sprayed. It took them 3 weeks to return our phone calls requesting to have someone come back out to actually spray those nests. During that time, we canceled our service, since we were effectively paying them for not doing their job. Once a manager did finally call us back, they informed us that because we canceled our service, it "negated our warranty", and they would have to charge us to come back out. Absolutely ridiculous. Between that, not actually inspecting our attic (beyond the 10 feet they could see from the entrance), and poisoning our dog because they dropped a rat poison block in our yard, we're happy to be rid of this company for good!