High prices for not so great work. I get mixed information from front office staff regarding cost and frequency of crawl space inspection as part of the maintenance program. I requested a relatively slim person to come for this inspection as crawl space entrance is very small, and a not slim person was sent out. I was afraid this person would have cardiac arrest with the amount of perspiration and effort while crawling in and out of the space. In general, prices charged for services are very high for the quality of work, communication, and follow through of projects. Initial inspector was not thorough, leaving me to complete the inspection myself and work through things in trial and error fashion.

Horrible company, horrible service Absolutely horrible company and horrendous customer service. We used this company for over 4 years for general pest control, both inside and outside of our home. During our last visit, the person said that they had sprayed multiple wasp nests developing under the eaves of our house. When we continued to see wasps in those nests, we called to confirm that they had actually been sprayed. It took them 3 weeks to return our phone calls requesting to have someone come back out to actually spray those nests. During that time, we canceled our service, since we were effectively paying them for not doing their job. Once a manager did finally call us back, they informed us that because we canceled our service, it "negated our warranty", and they would have to charge us to come back out. Absolutely ridiculous. Between that, not actually inspecting our attic (beyond the 10 feet they could see from the entrance), and poisoning our dog because they dropped a rat poison block in our yard, we're happy to be rid of this company for good!

Dead Rat Dead Rat A few years ago, we obviously had a rat crawl behind a wall and die. It was horrible and of course, it was in my office somewhere inside the walls. At the time, there was lots of construction causing a rat-fest in the area. I called several companies to try to get them to help us. One guy came out, cut a hole in the wall, said he could see the rat but couldn't reach it and then he left. I then had a co-worker's dog, Gypsy, come in and she found the rat by sniffing it out. I then called a few other companies, they came out and I told them where the rat was located based on Gypsy's intervention. Did they look in the place I told them? NO. They even cut holes in OTHER places in the wall. One evening while I was driving home, I saw a van that said "Got rats. Call Eastside Exterminators". So I did. Eastside Exterminators came out. I told them the story. The guy cut a hole in the wall exactly where I told him to and within the hour, he found the dead rat. And they gave me the name of a guy who could fix the hole in the wall. Now they said they don't cut holes in walls but they will if you agree to take responsibility for it which I did. They've been servicing our building since then and have done a terrific job. They're great and I would advise not calling anyone else. These guys know what they're doing. Better than the big corporate exterminators.

I've had them take care of my house I've had them take care of my house, for many years, trusted as reliable,

Was looking for great service that… Was looking for great service that aren't harmful towards my work and the environment. I'm glad I found this service. Thanks