Bugged by the sloppy service! I met the service man who greeted me nice, however he did not bring a ladder. How do you inspect the area I saw carpenter ants in without a ladder! I loaned him my ladder which I thought was very unprofessional on his part. He treated my attic and I specifically had asked him to put the treatment behind all my storage containers which were neatly arranged in a circle. I told him I would be moving soon and I don't want to be kneeling on poison when I retrieve my containers from the attic. When it was over I thanked him and I even tipped him $10.00 for his efforts. Then he handed me a pen to sign the contract and I said "Hey your handing me a pen with the same glove on that you were touching the poison with!" He said it wont hurt you. Then 2 weeks later I went up in the attic to retrieve a box and low and behold I couldn't kneel anywhere because there were poison crystals everywhere I looked! I was so mad! Now I had to put a mask on and sweep the entire attic and wipe down all my boxes! I was going to use this company at the new home I'm buying but forget it!!!! I will never use them again.

Terminte Control After 4 years the termites came back in the same area. We have been checked yearly. Unfortunately, at the annual inspection recently the terminates were BACK. I am very disappointed that I am waiting 10 days for an Exterminator to destroy the little buggers. i feel the pests are eating away at my sheetrock while I wait. Am I waiting because I don't have damange control or is this the way it is?

When I Call, Action Comes Action and Rich Brown have provided the best service of any of the companies with whom we work. I have called several times because of sightings, and they are always ready to schedule whatever service we need. I have needed to cancel scheduled appointments, and have been treated with understanding. I frequently recommend Action. I hope I always will.

WOULD NEVER RECOMMEND!!!!! I paid $250 for treatment for ants. First the tech sprayed my arm while treating. (I was sitting on porch swing [he just chuckled and said sprayer got away from him!]. Then after only 5 weeks ants started reappearing. They would not do a follow up unless I paid another $250 because it was outside of 30 days!! My sister used gold seal/presto-x and they follow up as many times as necessary with NO CHARGE!!! Should have talked with my sister first!!!! Would NEVER RECOMMEND this company!!

We wished we knew! First of all, the current staff and service people at Action Termite are excellent! However, if we truly understood what our policy with them truly meant, we would have looked for a better policy either with them or someone else. The original service person that we encountered either couldn't provide us with more accurate detailed policy information or wouldn't. We will never know.