termites on the move Action on the Job I think it went well ,fast eyeball for termites trails ,I don't know qualification of person doing checking, Sometimes you have to put faith in company, You can always check out ,on 1 to 10 I rate as a 8.................

I agree with all the one star reviews… I agree with all the one star reviews on this site. We were refinancing our home and needed an updated termite certification. I called on a Wednesday and spoke to a woman in the office. I gave her all of my information and she scheduled my appointment for that Friday between nine and ten a.m. At ten a.m. on that Friday, I called to find out what was going on and what time the inspector would arrive. I spoke to two women who had no idea what I was talking about and said they had absolutely no information about me in their system. When I told them I made the appointment two days earlier, they completely dismissed any inconvenience they caused me, not even an apology. As I tried to address the problem and the fact that I took time off from work to meet the inspector, they continued to dismiss what I was saying and had a very poor condescending attitude about the entire thing. Once I told them I couldn't wait any longer, the woman was very patronizing, not once did she or anyone else I spoke to apologize or even acknowledge their mistake.

Questionable Since our contract with you started in the winter months ( Nov. or Dec.) You insisted on doing the yearly inspection in the winter. I have never seen a termite in these months. If we see any termites in the spring or summer, we need to call you Then of course there will be a treatment charge. So the contract charge is for your man to come out and do this inspection, then if any thing is found, we pay above and beyond. I would prefer to have the inspection done in the season the termites are more active., Then maybe I would feel more confident with the inspection. As it is now, we feel the inspection is just for show.

Bugged by the sloppy service! I met the service man who greeted me nice, however he did not bring a ladder. How do you inspect the area I saw carpenter ants in without a ladder! I loaned him my ladder which I thought was very unprofessional on his part. He treated my attic and I specifically had asked him to put the treatment behind all my storage containers which were neatly arranged in a circle. I told him I would be moving soon and I don't want to be kneeling on poison when I retrieve my containers from the attic. When it was over I thanked him and I even tipped him $10.00 for his efforts. Then he handed me a pen to sign the contract and I said "Hey your handing me a pen with the same glove on that you were touching the poison with!" He said it wont hurt you. Then 2 weeks later I went up in the attic to retrieve a box and low and behold I couldn't kneel anywhere because there were poison crystals everywhere I looked! I was so mad! Now I had to put a mask on and sweep the entire attic and wipe down all my boxes! I was going to use this company at the new home I'm buying but forget it!!!! I will never use them again.

No bugs, no mess, no bother! We've relied on Action Termite and Pest Control to protect our home for the 10 years since its construction without any problems. Their automatic annual followup programs are well worth the cost and a wise way to protect our largest investment.