DEAN THOMAS
GBFailed Completely to Rid me of Bedbugs Three times Action came - three times it failed - to eliminate bedbugs from my home. Each time its dog barked at the presence of the bedbugs. When I called to complain of the immense preparation and the failure of the company to achieve ANYTHING, I was told that I could sue them - but they would not come again - nor offer a refund.
Frederic M.
GBI agree with all the one star reviews… I agree with all the one star reviews on this site. We were refinancing our home and needed an updated termite certification. I called on a Wednesday and spoke to a woman in the office. I gave her all of my information and she scheduled my appointment for that Friday between nine and ten a.m. At ten a.m. on that Friday, I called to find out what was going on and what time the inspector would arrive. I spoke to two women who had no idea what I was talking about and said they had absolutely no information about me in their system. When I told them I made the appointment two days earlier, they completely dismissed any inconvenience they caused me, not even an apology. As I tried to address the problem and the fact that I took time off from work to meet the inspector, they continued to dismiss what I was saying and had a very poor condescending attitude about the entire thing. Once I told them I couldn't wait any longer, the woman was very patronizing, not once did she or anyone else I spoke to apologize or even acknowledge their mistake.
Chanda Hellen
GBThe massive majority do a faux The massive majority do a faux, but with out misleading, I got my request quickly so i am satisfied along with your management due to this beautiful conveyance. I endorse all of you to proceed with the extraordinary help.
Rachel
GBSloppy service and VERY Rude Service Rep The worst customer service as a Pest Control company. We set up the account a week ago and had the first time service (we r paying for 20 minutes). The technician came in for approximately 10 minutes only, only spayed on the side of walls, not even making any check point or asking if there is any issues. I contact the office the next day and did not heard back for 5 days. Called the office and finally get a phone call back, Todd Lorah, was not willing to listen and started accusing on our account, stating " we don't want your money. We are not going to services you and your account is cancelled." Then hang up. Wouldn't even listen to the problem and start pushing all the problem back on the customer. Not acceptable. Sloppy service and Very very disappointing service. Contact the corporate office again and still didn't hear anything, still waiting for an explanation.
CAROL
GBVery experience, relieable, and trustworthy company. I have been using Action Termite Company since I bought my house in 1979. I have always have a good experience with the employees that come into my home to do the scheduled app't. If it is a day thats rain or snowing they will do the inside and give me a date that they will come spray outside when the weather is permitting. When the Sandy Storm hit the Jersey Shore, I need a mold treatment after raising my house, I called several places, Action came within days of our conversation (not weeks) and treated the house. I would highly recommend this company to anyone would need these types of services to be done!