Philadelphia Fight
GBWhen I Call, Action Comes Action and Rich Brown have provided the best service of any of the companies with whom we work. I have called several times because of sightings, and they are always ready to schedule whatever service we need. I have needed to cancel scheduled appointments, and have been treated with understanding. I frequently recommend Action. I hope I always will.
EILEEN & ED
GBWe wished we knew! First of all, the current staff and service people at Action Termite are excellent! However, if we truly understood what our policy with them truly meant, we would have looked for a better policy either with them or someone else. The original service person that we encountered either couldn't provide us with more accurate detailed policy information or wouldn't. We will never know.
CAROL
GBVery experience, relieable, and trustworthy company. I have been using Action Termite Company since I bought my house in 1979. I have always have a good experience with the employees that come into my home to do the scheduled app't. If it is a day thats rain or snowing they will do the inside and give me a date that they will come spray outside when the weather is permitting. When the Sandy Storm hit the Jersey Shore, I need a mold treatment after raising my house, I called several places, Action came within days of our conversation (not weeks) and treated the house. I would highly recommend this company to anyone would need these types of services to be done!
Frederic M.
GBI agree with all the one star reviews… I agree with all the one star reviews on this site. We were refinancing our home and needed an updated termite certification. I called on a Wednesday and spoke to a woman in the office. I gave her all of my information and she scheduled my appointment for that Friday between nine and ten a.m. At ten a.m. on that Friday, I called to find out what was going on and what time the inspector would arrive. I spoke to two women who had no idea what I was talking about and said they had absolutely no information about me in their system. When I told them I made the appointment two days earlier, they completely dismissed any inconvenience they caused me, not even an apology. As I tried to address the problem and the fact that I took time off from work to meet the inspector, they continued to dismiss what I was saying and had a very poor condescending attitude about the entire thing. Once I told them I couldn't wait any longer, the woman was very patronizing, not once did she or anyone else I spoke to apologize or even acknowledge their mistake.
BEATRICE
GBQuick visit. The man was very pleasant, but when he was done so quickly, I wondered if he had done an adequate job. Have not seen any insects so I hope it was adequate. I guess I should follow the gentleman around my house to be sure that I am getting the place sprayed? Do they record the amt of liquid spray that they use?