Completely missed the ball I have had ACTION for several years and was always given a clear bill of health. The last inspection was two days before we found ants all over outside and massive wood damage. The contractor is here as I write this message 4/28/14 tearing off siding, sheathing and replacing wood structure, plywood etc. The earliest date ACTION would give me for treatment/ remediation was 5/9 even after I advised them that the contractor would be here on Monday. Thanks for nothing ACTION

We wished we knew! First of all, the current staff and service people at Action Termite are excellent! However, if we truly understood what our policy with them truly meant, we would have looked for a better policy either with them or someone else. The original service person that we encountered either couldn't provide us with more accurate detailed policy information or wouldn't. We will never know.

Failed Completely to Rid me of Bedbugs Three times Action came - three times it failed - to eliminate bedbugs from my home. Each time its dog barked at the presence of the bedbugs. When I called to complain of the immense preparation and the failure of the company to achieve ANYTHING, I was told that I could sue them - but they would not come again - nor offer a refund.

Terminte Control After 4 years the termites came back in the same area. We have been checked yearly. Unfortunately, at the annual inspection recently the terminates were BACK. I am very disappointed that I am waiting 10 days for an Exterminator to destroy the little buggers. i feel the pests are eating away at my sheetrock while I wait. Am I waiting because I don't have damange control or is this the way it is?

Bugged by the sloppy service! I met the service man who greeted me nice, however he did not bring a ladder. How do you inspect the area I saw carpenter ants in without a ladder! I loaned him my ladder which I thought was very unprofessional on his part. He treated my attic and I specifically had asked him to put the treatment behind all my storage containers which were neatly arranged in a circle. I told him I would be moving soon and I don't want to be kneeling on poison when I retrieve my containers from the attic. When it was over I thanked him and I even tipped him $10.00 for his efforts. Then he handed me a pen to sign the contract and I said "Hey your handing me a pen with the same glove on that you were touching the poison with!" He said it wont hurt you. Then 2 weeks later I went up in the attic to retrieve a box and low and behold I couldn't kneel anywhere because there were poison crystals everywhere I looked! I was so mad! Now I had to put a mask on and sweep the entire attic and wipe down all my boxes! I was going to use this company at the new home I'm buying but forget it!!!! I will never use them again.