LAURI
GBBugged by the sloppy service! I met the service man who greeted me nice, however he did not bring a ladder. How do you inspect the area I saw carpenter ants in without a ladder! I loaned him my ladder which I thought was very unprofessional on his part. He treated my attic and I specifically had asked him to put the treatment behind all my storage containers which were neatly arranged in a circle. I told him I would be moving soon and I don't want to be kneeling on poison when I retrieve my containers from the attic. When it was over I thanked him and I even tipped him $10.00 for his efforts. Then he handed me a pen to sign the contract and I said "Hey your handing me a pen with the same glove on that you were touching the poison with!" He said it wont hurt you. Then 2 weeks later I went up in the attic to retrieve a box and low and behold I couldn't kneel anywhere because there were poison crystals everywhere I looked! I was so mad! Now I had to put a mask on and sweep the entire attic and wipe down all my boxes! I was going to use this company at the new home I'm buying but forget it!!!! I will never use them again.
BEATRICE
GBQuick visit. The man was very pleasant, but when he was done so quickly, I wondered if he had done an adequate job. Have not seen any insects so I hope it was adequate. I guess I should follow the gentleman around my house to be sure that I am getting the place sprayed? Do they record the amt of liquid spray that they use?
Philadelphia Fight
GBWhen I Call, Action Comes Action and Rich Brown have provided the best service of any of the companies with whom we work. I have called several times because of sightings, and they are always ready to schedule whatever service we need. I have needed to cancel scheduled appointments, and have been treated with understanding. I frequently recommend Action. I hope I always will.
Karen Nixdorf
GBWe had a horrible roach problem and all… We had a horrible roach problem and all the big exterminator company's wanted 500 and we found ACTION Pest control and they were half that and did a super job and that includes a second round. I would recommend them highly.
Rachel
GBSloppy service and VERY Rude Service Rep The worst customer service as a Pest Control company. We set up the account a week ago and had the first time service (we r paying for 20 minutes). The technician came in for approximately 10 minutes only, only spayed on the side of walls, not even making any check point or asking if there is any issues. I contact the office the next day and did not heard back for 5 days. Called the office and finally get a phone call back, Todd Lorah, was not willing to listen and started accusing on our account, stating " we don't want your money. We are not going to services you and your account is cancelled." Then hang up. Wouldn't even listen to the problem and start pushing all the problem back on the customer. Not acceptable. Sloppy service and Very very disappointing service. Contact the corporate office again and still didn't hear anything, still waiting for an explanation.