VERY POOR CUSTOMER SERVICE VERY POOR CUSTOMER SERVICE. HAD TECH COME TO MY HOME 2 DAYS AGO FOR PEST CONTROL. TECH DID NOT GO ON ROOF WHERE I BELIEVE ACCESS POINT IS. CAN STILL HEAR ANIMAL IN MY HOME. CALLED ACTION TODAY FOR HELP, WAS TOLD THEY HAVE NO APPTS AVAILABLE TODAY OR MONDAY AND TO "CALL ANOTHER COMPANY"! I INTEND TO CANCEL MY YEARLY INSECT CONTROL CONTRACT WITH THEM.

termites on the move Action on the Job I think it went well ,fast eyeball for termites trails ,I don't know qualification of person doing checking, Sometimes you have to put faith in company, You can always check out ,on 1 to 10 I rate as a 8.................

I agree with all the one star reviews… I agree with all the one star reviews on this site. We were refinancing our home and needed an updated termite certification. I called on a Wednesday and spoke to a woman in the office. I gave her all of my information and she scheduled my appointment for that Friday between nine and ten a.m. At ten a.m. on that Friday, I called to find out what was going on and what time the inspector would arrive. I spoke to two women who had no idea what I was talking about and said they had absolutely no information about me in their system. When I told them I made the appointment two days earlier, they completely dismissed any inconvenience they caused me, not even an apology. As I tried to address the problem and the fact that I took time off from work to meet the inspector, they continued to dismiss what I was saying and had a very poor condescending attitude about the entire thing. Once I told them I couldn't wait any longer, the woman was very patronizing, not once did she or anyone else I spoke to apologize or even acknowledge their mistake.

Terminte Control After 4 years the termites came back in the same area. We have been checked yearly. Unfortunately, at the annual inspection recently the terminates were BACK. I am very disappointed that I am waiting 10 days for an Exterminator to destroy the little buggers. i feel the pests are eating away at my sheetrock while I wait. Am I waiting because I don't have damange control or is this the way it is?

Failed Completely to Rid me of Bedbugs Three times Action came - three times it failed - to eliminate bedbugs from my home. Each time its dog barked at the presence of the bedbugs. When I called to complain of the immense preparation and the failure of the company to achieve ANYTHING, I was told that I could sue them - but they would not come again - nor offer a refund.