We wished we knew! First of all, the current staff and service people at Action Termite are excellent! However, if we truly understood what our policy with them truly meant, we would have looked for a better policy either with them or someone else. The original service person that we encountered either couldn't provide us with more accurate detailed policy information or wouldn't. We will never know.

Terminte Control After 4 years the termites came back in the same area. We have been checked yearly. Unfortunately, at the annual inspection recently the terminates were BACK. I am very disappointed that I am waiting 10 days for an Exterminator to destroy the little buggers. i feel the pests are eating away at my sheetrock while I wait. Am I waiting because I don't have damange control or is this the way it is?

Completely missed the ball I have had ACTION for several years and was always given a clear bill of health. The last inspection was two days before we found ants all over outside and massive wood damage. The contractor is here as I write this message 4/28/14 tearing off siding, sheathing and replacing wood structure, plywood etc. The earliest date ACTION would give me for treatment/ remediation was 5/9 even after I advised them that the contractor would be here on Monday. Thanks for nothing ACTION

Failed Completely to Rid me of Bedbugs Three times Action came - three times it failed - to eliminate bedbugs from my home. Each time its dog barked at the presence of the bedbugs. When I called to complain of the immense preparation and the failure of the company to achieve ANYTHING, I was told that I could sue them - but they would not come again - nor offer a refund.

No bugs, no mess, no bother! We've relied on Action Termite and Pest Control to protect our home for the 10 years since its construction without any problems. Their automatic annual followup programs are well worth the cost and a wise way to protect our largest investment.