SCAM ALERT We had our truck in the shop for almost 3 weeks trying to get them to acknowledge/pay a diagnostic and repair claim. The shop submitted the claim online TWICE. You cannot speak with ANYONE. They only have an answering service that gives you an email address that no one answers. This company is a SCAM.they take your money and completely ignore your claim.

the rep that contacted me was very… the rep that contacted me was very informative and friendly. he never pushed me into anything.

The thing that I like about haywire is… The thing that I like about haywire is that they are honest and they do what they say they're going to do.

I am very disappointed in this company I am very disappointed in this company. When I first spoke with the company manager 9 months ago and he signed me up for the policy, he made it sound like it was going to be easy each time we need to use it. we really liked everything that is covered under the warranty. That’s the reason why we decided to purchase. However, we really need it to use the policy this week and every time I dial the number that he had given me, the line was busy. So when I found the customer service number on my email from December 2022. The receptionist that answer the phone said that my point of contact person is unavailable. So I left a message expecting a phone call back Within a couple hours. I called back later that day. She said again that my point of contact person is still unavailable that she would mark my request urgent. Still no return call 🤔😡Two days later I called back to follow up on my phone call and the receptionist said again, my point of contact person is still unavailable that she would mark my call as a priority. I asked her what would be the timeframe that I could expect a telephone call back. She apologized and said she does not have that information. I am just curious how long it takes to call back a priority message. 🤔 I am not happy with this customer service and I’m starting to question if this policy is even legit. 🤷‍♀️

I paid f or the coverage been tryna… I paid f or the coverage been tryna contact the company no response had to do a oil and transmission change and no response …paid out of pocket to changes fluid ..when coverage said they will pay😡😡