Horrible company. Stay away. Horrible company. Stay away. I went with them as I had an urgent repair to be done. They sold me the insurance as well which I didn't mind. They couldn't fix the problem and on second visit they wanted to pay me high price for the part claiming they use a genuine part. There was no labour charge but it was obvious the part covered the labour charge as well. Later I got it fixed through someone else's and came to know that the product is discontinued and there is no chance if getting a genuine spare part for it. I lost the initial payment I made but happy to be rid of them. The good reviews here all seem fake. Have a look at reviews on other sites as well and you will hear the same.

Requested a quote thought it was high… Requested a quote thought it was high so didn’t go for it now they are texting none stop from different numbers calling me and emailing me! STOP

Goassist - More like Noassist! I have to give one star as it seems impossible to give them zero! Briefly, I contacted Goassist to arrange a repair of a fridgefreezer. After calling them the unit began working again over the weekend but they charged me £89.00 and wouldn't refund the amount as they say I missed the cancellation point. They are closed over the weekend and I had no way to cancel. They are cowboys and I would strongly suggest you use a different repair company for all domestic needs. Money grabbing cowboys!

Outrageous overcharging for Parts - AVOID Rapiar cal out fee £139 2400w heating element needed replacing on my cooker. Retail cost on Amazon =£14.99 Cost from goassist without taking cover - £95.56 If I took out 12 months cover ay 13.99 a month for 12 months cost would be £56. Turned down cover on initial call. Freelance engineers they use can't fit the part they have in the van until they get the go ahead that I've paid. Charlatans

Absolute cowboy UK operation - avoid like the plague! I just wish I had seen their Trustpilot reviews BEFORE I made the huge mistake of using them. One star is too good for them! They are a smoke and mirrors outfit, all their money-grabbing practices hidden in the small print. Whatever you do, do not sign up to their services - unless you are comfortable with being well and truly shafted! They have two Trustpilot review sites - the UK one is 'temporarily' closed down possibly because no-one has a good word to say about them. I suggest you check it out before joining the list of suckers like me! *** Trustpilot says the US company has a 3.2* average... yet mine is the first and so far only review and I gave it one star. Go figure!