customer
GBGot the job done It’s not perfect but it definitely got the job done! Simple and relatively quick.
Etta
GBGoodTrust Software I am redoing my husband's and my trust and wills right now. When I get that done I will send you information on errors and omissions in your software. You do have some issues in your software that could cause people some problems down the road. I am very familiar with Florida and Maine probate and estate law. I have lobbied a couple state representatives to change some things in the Florida Statutes that deals with the probate process, personal representatives and a few other things that I think can be improved greatly for the public.
customer
GBGoodTrust responds to questions quickly GoodTrust responds to email questions by the next day
1single1
GBI reached out to GoodTrust because I… I reached out to GoodTrust because I wasn't able to add more than one beneficiary and was told that the platform currently only allows one substitute beneficiary per primary beneficiary. I paid for the membership with AARP points but lost A LOT of points to not be able to create a will. I had to go to another site that would allow more than one beneficiary.
Heather
GBRough start, good support and resolution! I got off to a rough start with GoodTrust, in that there was a software glitch that wouldn't allow me to add my son and soul heir. After a few rounds of email with customer support, Leon set up a time to chat with me and helped me resolve this issue to my satisfaction. I came away from the call feeling much more confident in the service and customer support. I hope they get the initial glitch worked out, but am very pleased with my outcome.