I have always had a great experience… I have always had a great experience with this company. I know for anyone new to website hosting it can be frustrating and upsetting. But technical issues are to be expected with EVERY server. I have hundreds of accounts on lots of servers, so I know about issues. But what's important is if the server people respond and help when it happens. THESE GUYS ARE GREAT! They always help with issues very quickly.

Avoid this company Avoid this company. Too expensive for the service offered. They will bait you by offering dirt cheap for first year. I accidently forgot to remove my card details and they took 261USD to renew just a standard hosting service. I contacted them on the day the service was renewed and they simply refused to offer refund. Cheap marketing tactics. I had similar scenario in the past with godaddy and others and they were kind to understand the situation and refunded but this company will simply not care about customer. I will think twice before using them or recommending them ever.

WebHostFace is my only host now I now use WebHostFace as my only hosting service, after using GoDaddy, among other big name hosters. WebHostFace beats them all when it comes to value, and their support has been unbeatable. When I've had issues I've been able to talk to a real person to get help within minutes. I have zero complaints after using WHF for about 2 years now, and will be staying with them for the foreseeable future.

Five years with WebHostFace I've been with WebHostFace for over 5 years and in that time my website has been trouble free. On the few occasions I needed to contact support the issues have been promptly resolved. One area that lets the service down is the email addresses I have connected to my account. The IP address has been flagged and put on an external organization's spam list — despite the fact that I hardly ever send emails, and those I do send are definitely not spam. I can only assume that since I'm hosted on a shared server some other account attached to the same server has sent spam emails in the past. Getting my email IP address removed from the external organization's spam list is near impossible!

Don't use this company - even for Black Friday! Bought a year's hosting in a 90% off black Friday deal last year. As their hosting plans are expensive, I did not want to renew and logged in today (three days before the renewal date) to shut the site down, only to discover they had already charged me $130! Made three requests for a refund to their sales team, who bluntly refused to return my money and made no attempt to resolve the situation amicably. I am now being forced to escalate the dispute through PayPal and the BBB. My advice - avoid!