Holly Moore
GBBEWARE BEWARE. It’s always a red flag when you can’t speak to someone but instead get an automated response directing you to send an email. 3 out 4 orders have been missing items or not sent at all. Was I notified? Of course not. So I contacted them through email, & when I finally got a response days later, they acted like it was no big deal, & didn’t even offer to refund shipping charges. Oh btw, this was a birthday gift for my sweet 80 year old neighbor. When I asked if she liked her plant she informed me that she never receive it.
Doug Tierney
GBI received a plant as a gift I received a plant as a gift. It showed up with rot on half the leaves. I reached out for a replacement. They said they'd send one. They never did.
Maryann Van Huss
GBI ordered a plant for a team member… I ordered a plant for a team member that had a loss in their family. Sadly the plant I wanted was out of stock after making my order. The team quickly outreached to me apologizing for any inconvenience and offered any other plants within the same price range. I found another fabulous plant. They made the exchange promptly and professionally! I can’t wait to order more in the future!
Elena Castaldo
GBBEST PLACE TO PURCHASE ONLINE PLANTS Plants arrive packaged perfectly. Healthiest plants I’ve ever received online and I purchase online every 1-2 months. I’ve purchased from many different companies and this is the best. On top of BEAUTIFUL plants, the customer service in outstanding. I get a reply at most within 1-2 days. They understand costumers come first and have done everything to assist me. Any damage to plants was clearly due to shipping and I’ve received credit, replacements and refunds. I’ve purchased 6 plants so far and will continue to only purchase from lively roots
John Whelehan
GBMy new plant from Livelyroot that cleans the air while I sleep peacefully I was reading a blog on Livelyroot about how they are a promoter of NASA approved clean-air-plants and in particular, plants that help with sleep! I found a Lemon Lime Dragon Tree dracaenas on Livelyroot’s shopping site. After cross referencing with NASA I reconfirmed this particular plant is recommended to clean the air of harmful chemicals so we placed our order on Livelyroot! It does well in low to medium light so we placed in our bedroom. I’ve slept like a baby the last 2 nights! Livelyroot secured our plant in a box and it looked perfect when we took it out. Well done Livelyroot!