Rubber Tree Replacement I received a rubber tree plant and observed spider mites about a week later. I contacted Lively Root for help to rid the spider mites and they offered to replace it or give me a credit towards a new plant. I really appreciate them going above and beyond to serve me. They were also very responsive, professional, and kind. I am a dedicated customer and will return for more plant babies.

BEWARE BEWARE. It’s always a red flag when you can’t speak to someone but instead get an automated response directing you to send an email. 3 out 4 orders have been missing items or not sent at all. Was I notified? Of course not. So I contacted them through email, & when I finally got a response days later, they acted like it was no big deal, & didn’t even offer to refund shipping charges. Oh btw, this was a birthday gift for my sweet 80 year old neighbor. When I asked if she liked her plant she informed me that she never receive it.

My new plant from Livelyroot that cleans the air while I sleep peacefully I was reading a blog on Livelyroot about how they are a promoter of NASA approved clean-air-plants and in particular, plants that help with sleep! I found a Lemon Lime Dragon Tree dracaenas on Livelyroot’s shopping site. After cross referencing with NASA I reconfirmed this particular plant is recommended to clean the air of harmful chemicals so we placed our order on Livelyroot! It does well in low to medium light so we placed in our bedroom. I’ve slept like a baby the last 2 nights! Livelyroot secured our plant in a box and it looked perfect when we took it out. Well done Livelyroot!

Incredible customer service Incredible customer service! My plants came damaged because of the shipping carrier turning the box upside down in transit which was out of their control and they went above and beyond to get me replacement plants! I can’t wait to get my new plants! Thank you again Lively Root and the customer service team!

I have been having delivery issues with… I have been having delivery issues with livelyroot. Plants have come in crushed, one plant sat at the post office for almost a week without anyone contacting us to tell us it was there. Unfortunately livelyroot wrote the answer to it was that it was the delivery company’s issue not theirs. So much for their 100% guarantee.