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Trustify360 - Default Title

Lively Root

600 B Street, 92101, San Diego, United States

http://livelyroot.com

Visit this site

3.65

Based on 20 Reviews

55.00%

10.00%

0.00%

15.00%

20.00%

About Lively Root

At Lively Root, we are horticultural experts passionate about empowering our customers to create green spaces. Our team has over a century of experience as growers, retailers, and landscapers. We know with so many new consumers to home gardening, the learning curve can be steep. That is precisely why we not only provide pristine plants for the best possible start, but we also offer education and coaching. By equipping our customers with knowledge, we hope not only to guide but to inspire. Lively Root is committed to providing eco-friendly products and responsibly grown plants. All of our orders come to our customer’s doorstep carefully packaged from one of our nurseries to ensure quality at every step. Our direct fulfillment further expedites shipping and processing so we can provide the freshest plants anywhere. Plants improve air quality, soothe stress, and even promote creativity. However, we know purchasing plants can be thorny. The ability to shop directly is a huge step forward in making gardening accessible to everyone. Through our handcrafted process, we want everyone to feel comfortable ordering, whether it’s their first plant or hundredth!

Contact Info

http://livelyroot.com
600 B Street, 92101, San Diego, United States
[email protected]

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Lively Root is the BEST! Lively Root is one of the best businesses I have purchased from! The plants where packed and shipped with extreme care & shipping was fast! Any issues I had with my order where address immediately & now I’m enjoying my beautiful plants everyday! I highly recommend this company to anyone looking to bring beauty & nature into their lives!

Customer Service The experience with the customer service team at LivelyRoot, was not good. Firstly, the fact that you can't get anyone to answer the phone # for customer service is frustrating. I get that people don't want to answer the phone anymore, but the issue I had regarding receiving some damaged plants, could have been resolved in ONE phone call versus 4 separate emails between myself and the customer who purchased the plants for me as a gift. This experience was beyond frustrating and makes me question how this company receives such great reviews for their customer service.

I ordered a plant for a team member… I ordered a plant for a team member that had a loss in their family. Sadly the plant I wanted was out of stock after making my order. The team quickly outreached to me apologizing for any inconvenience and offered any other plants within the same price range. I found another fabulous plant. They made the exchange promptly and professionally! I can’t wait to order more in the future!

Lively Root has offered a replacement plant for me.as offered a new… Lively Root has offered a new replacement plant free of charge. I accept their offer of goodwill and appreciate their working quickly to make this right. I really did not expect this, but was pleasantly surprised when the offer was made to me. Thanks to Lively Root for extending such a personal touch. Nina Rzymski

Fantastic customer support Fantastic customer support! I sent a tree to my son as a gift. It was delivered quickly, packaged well but some limbs were broken. I was disappointed that it was damaged during shipping but the customer service team did everything to satisfy us. Will definitely shop here again.

Lively Root

http://livelyroot.com

About Lively Root

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Contact Info

Vanessa N Travis Williamson

Lexi Montoya

Maryann Van Huss

Nina Rzymski

Lfox