FM
GBSuccessful sale thanks to Rebecca, Lucy and Olivia. Many thanks to Rebecca Whelen and colleagues Lucy Webster and Olivia Owen in the Chesterfield team for completing our property sale that lay in the middle of four party chain. They were all a pleasure to deal with and took the process from start to completion in two months, getting it over the line when it looked like we might be facing a difficult delay. Communication down the chain appeared difficult and whilst I’d personally have liked more frequent updates over the critical last week or two of the transaction, there was always someone able to take my call and pass on the latest position.
A Bunting
GBvery poor service so frustrated with the Chesterfield branch. I was given one case-handler that then passed to another or possibly three at one stage, hard to keep track. Comms to my buyer and seller's solicitors are ridiculously slow despite an assurance they could complete within 12 weeks of instruction - we're now at 4 months and counting, no end in sight. One outstanding issue that was flagged months ago and still isn't resolved. I am given no advice about what I should be querying and it's only fortunate I am an experienced buyer. Wasting my hard earned money on a sale that may not proceed, seriously not impressed! The phone may as well not exist, all comms have been via email with the inevitable delays
Pauline Watkins
GBWe have just moved into our new home… We have just moved into our new home after a very stressful 5 months. We cannot praise Annie Hobson enough. She was extremely friendly, efficient and professional. It is often difficult to find a good solicitor but Annie was exceptional. We would also like to thank her assistant Kelly for working hard behind the scenes. Pauline and Chris Watkins.
Chocolate93
GBVery professional and competent… Very professional and competent company, they replied to emails and got back to us in a timely manner. Offered brilliant advice during our sale/purchase. Special thanks to Jasdeep and Corah @ chesterfield office. Wouldn’t hesitate to recommend! Thanks, Mr & Mrs Stones
Carmela Altera
GBBrilliant service from these guys Brilliant service from these guys. Have been recommended by Ashberry homes..first time buying is a very stressful experience but they have been great