Justine Brierly
GBI dealt with the Nottingham branch… I dealt with the Nottingham branch although I thought I would be dealing with Chesterfield. Jasmine and Daniel never returned phone calls and very rarely returned emails. At one point they were both off on annual leave and I was passed to 3 other people to try and help (who couldn't). I wouldn't recommend to anyone and wouldn't use them again. The whole process took longer than we thought it would with such a sort chain. They didn't answer phone calls and questions by our estate agent and made the whole sale more stressful than it actually needed to be.
Emily Cunningham
GBBrilliant solicitors I'm a first time buyer and the horror stories I'd heard about buying a house nearly put me off but I can honestly say the service I received from Lucy at Elliot Mather was first class. I completed within seven weeks of reserving my house and that is all down to the hard work, clear guidance and endless knowledge that Lucy provided me with! No question was too silly to ask and I'm just so grateful. Thank you so much!
Pauline Watkins
GBWe have just moved into our new home… We have just moved into our new home after a very stressful 5 months. We cannot praise Annie Hobson enough. She was extremely friendly, efficient and professional. It is often difficult to find a good solicitor but Annie was exceptional. We would also like to thank her assistant Kelly for working hard behind the scenes. Pauline and Chris Watkins.
SF
GBTook time to explain Elliot Mather was recommended by our new build company and we're SO glad we went with them. Previous solicitor experience made me think they're all the same and very informal - but this wasn't true. My partner and I had a stressful journey selling up my leasehold flat. We hit hurdles with the buyers as well as delays from the leasehold management company. Our mortgage offer also had difficulties and then some more with an extension for our purchase (market crash) due to newbuild completion delays. All in all, I can't count the times we thought things would fall through. However Andrew and his team gave us reliable, realistic and FRIENDLY advice when we reached out for help. They took the time to speak to us on the phone, and Andy would break things down into a legal language that we could understand. He was very pleasant and cheerful to talk to and the team genuinely made me feel better in those low moments. We've been in our new home for a month now and we're so happy. 2022 was an experience we never want to relive but we're so thankful for Andy and his team for supporting us through the journey and making it easier when times were uncertain.
Alex
GBHighly recommended Highly recommended. Seamless experience when dealing with Leanne from Elliot Mather when selling and buying our new home. Made everything so stress free. Polite, professional and kind, whilst dealing with my mountain of questions along the way. Thank you for everything, Leanne.