Justine Brierly
GBI dealt with the Nottingham branch… I dealt with the Nottingham branch although I thought I would be dealing with Chesterfield. Jasmine and Daniel never returned phone calls and very rarely returned emails. At one point they were both off on annual leave and I was passed to 3 other people to try and help (who couldn't). I wouldn't recommend to anyone and wouldn't use them again. The whole process took longer than we thought it would with such a sort chain. They didn't answer phone calls and questions by our estate agent and made the whole sale more stressful than it actually needed to be.
FM
GBSuccessful sale thanks to Rebecca, Lucy and Olivia. Many thanks to Rebecca Whelen and colleagues Lucy Webster and Olivia Owen in the Chesterfield team for completing our property sale that lay in the middle of four party chain. They were all a pleasure to deal with and took the process from start to completion in two months, getting it over the line when it looked like we might be facing a difficult delay. Communication down the chain appeared difficult and whilst I’d personally have liked more frequent updates over the critical last week or two of the transaction, there was always someone able to take my call and pass on the latest position.
Conor Bennett
GBExcellent from start to finish Excellent from start to finish! They were our solicitors for the sale and purchase of our properties and the whole experience couldn't have gone any better. Any queries or issues were discussed and sorted (if possible) on the same day. Big thanks to Lisa (Chesterfield Branch) for all her work and help throughout, during what is normally a stressful time, was made easy with her work and support.
Pauline Watkins
GBWe have just moved into our new home… We have just moved into our new home after a very stressful 5 months. We cannot praise Annie Hobson enough. She was extremely friendly, efficient and professional. It is often difficult to find a good solicitor but Annie was exceptional. We would also like to thank her assistant Kelly for working hard behind the scenes. Pauline and Chris Watkins.
Mr M Cundy
GBDespicable behaviours Despicable behaviours. Solicitor from Chesterfield branch had no morale's what so ever. Used mental health diagnosis as a stick to beat me with, didn't pay any attention to what the Judges ordered and advised his client to do what he wished. Ben was poor how he conducted himself and left me with little faith in the system.