very poor service so frustrated with the Chesterfield branch. I was given one case-handler that then passed to another or possibly three at one stage, hard to keep track. Comms to my buyer and seller's solicitors are ridiculously slow despite an assurance they could complete within 12 weeks of instruction - we're now at 4 months and counting, no end in sight. One outstanding issue that was flagged months ago and still isn't resolved. I am given no advice about what I should be querying and it's only fortunate I am an experienced buyer. Wasting my hard earned money on a sale that may not proceed, seriously not impressed! The phone may as well not exist, all comms have been via email with the inevitable delays

Excellent Service Myself and my partner were recommended to use Elliot Mather for our residential purchase. We cannot recommend them enough, the team that worked on our behalf were efficient, helpful and friendly throughout the whole process. Enquires were chased quickly and they made the entire process a breeze.

Brilliant solicitors I'm a first time buyer and the horror stories I'd heard about buying a house nearly put me off but I can honestly say the service I received from Lucy at Elliot Mather was first class. I completed within seven weeks of reserving my house and that is all down to the hard work, clear guidance and endless knowledge that Lucy provided me with! No question was too silly to ask and I'm just so grateful. Thank you so much!

Despicable behaviours Despicable behaviours. Solicitor from Chesterfield branch had no morale's what so ever. Used mental health diagnosis as a stick to beat me with, didn't pay any attention to what the Judges ordered and advised his client to do what he wished. Ben was poor how he conducted himself and left me with little faith in the system.

Successful sale thanks to Rebecca, Lucy and Olivia. Many thanks to Rebecca Whelen and colleagues Lucy Webster and Olivia Owen in the Chesterfield team for completing our property sale that lay in the middle of four party chain. They were all a pleasure to deal with and took the process from start to completion in two months, getting it over the line when it looked like we might be facing a difficult delay. Communication down the chain appeared difficult and whilst I’d personally have liked more frequent updates over the critical last week or two of the transaction, there was always someone able to take my call and pass on the latest position.