Excellent from start to finish Excellent from start to finish! They were our solicitors for the sale and purchase of our properties and the whole experience couldn't have gone any better. Any queries or issues were discussed and sorted (if possible) on the same day. Big thanks to Lisa (Chesterfield Branch) for all her work and help throughout, during what is normally a stressful time, was made easy with her work and support.

Excellent service The whole team at Elliot Mather were excellent, particularly Katie, Andrew and Sarah. I was kept fully informed of all of the developments and there was always someone on hand to answer any questions I had. The team made what could be a very stressful experience go very smoothly. I'd recommend Elliot Mather to anyone buying or selling property and will definitely use them again.

Promised one thing and delivered another I had a disappointing experience when instructing Elliot Mather for the sale of my property but am not commenting on their ability to perform the legal work for a property sale to a decent standard. Prior to instruction, I discussed my requirement to be protected from legal costs in the case that the buyer withdrew from the sale and left me liable to pay hundreds of pounds in fees. I was assured that I could buy an insurance policy to pay the Elliot Mather fees in the event that the sale collapsed. I instructed them and received details of the proposed insurance policy, which would have left me liable to pay potentially hefty fees if the buyer pulled out of their purchase. I don't see why changing the names of a buyer(s) can cost hundreds of pounds as I was happy to continue with Elliot Mather if the sale collapsed and so they would ultimately get their full fee. Have now gone elsewhere and got a 'no sale no fee' agreement with a firm that are moving things very quickly at the moment. Clarification: further to your response to my review, I was given a quote whilst on the phone to your employee and was told that a policy for £66 would fully meet my needs. Your email follow up quoted £80 for a policy that did not meet my needs. I advise you to be honest and transparent in your response to reviews!

happy customer Used this company three times and I found them to be very professional with all their help and advice . I would not hesitate to recommend this company to anyone, just a big thank you M hewitt

very poor service so frustrated with the Chesterfield branch. I was given one case-handler that then passed to another or possibly three at one stage, hard to keep track. Comms to my buyer and seller's solicitors are ridiculously slow despite an assurance they could complete within 12 weeks of instruction - we're now at 4 months and counting, no end in sight. One outstanding issue that was flagged months ago and still isn't resolved. I am given no advice about what I should be querying and it's only fortunate I am an experienced buyer. Wasting my hard earned money on a sale that may not proceed, seriously not impressed! The phone may as well not exist, all comms have been via email with the inevitable delays