Alex
GBHighly recommended Highly recommended. Seamless experience when dealing with Leanne from Elliot Mather when selling and buying our new home. Made everything so stress free. Polite, professional and kind, whilst dealing with my mountain of questions along the way. Thank you for everything, Leanne.
m walker
GBFantastic service! I have had the pleasure of dealing with Leanne Wainwright for the purchase of my new build. She has been absolutely amazing! Nothing was ever too much to ask, she always responded promptly to all emails and calls and she was very reassuring and friendly in a professional manner. She meet our needs as a customer and exceeded our expectations by completing our sale in around 2-3 weeks! She really is a superb!! 5 star service and I would 100% recommend and I do hope to use her again on any future purchases we may have. Thanks again Leanne :-D
Justine Brierly
GBI dealt with the Nottingham branch… I dealt with the Nottingham branch although I thought I would be dealing with Chesterfield. Jasmine and Daniel never returned phone calls and very rarely returned emails. At one point they were both off on annual leave and I was passed to 3 other people to try and help (who couldn't). I wouldn't recommend to anyone and wouldn't use them again. The whole process took longer than we thought it would with such a sort chain. They didn't answer phone calls and questions by our estate agent and made the whole sale more stressful than it actually needed to be.
SF
GBTook time to explain Elliot Mather was recommended by our new build company and we're SO glad we went with them. Previous solicitor experience made me think they're all the same and very informal - but this wasn't true. My partner and I had a stressful journey selling up my leasehold flat. We hit hurdles with the buyers as well as delays from the leasehold management company. Our mortgage offer also had difficulties and then some more with an extension for our purchase (market crash) due to newbuild completion delays. All in all, I can't count the times we thought things would fall through. However Andrew and his team gave us reliable, realistic and FRIENDLY advice when we reached out for help. They took the time to speak to us on the phone, and Andy would break things down into a legal language that we could understand. He was very pleasant and cheerful to talk to and the team genuinely made me feel better in those low moments. We've been in our new home for a month now and we're so happy. 2022 was an experience we never want to relive but we're so thankful for Andy and his team for supporting us through the journey and making it easier when times were uncertain.
FM
GBSuccessful sale thanks to Rebecca, Lucy and Olivia. Many thanks to Rebecca Whelen and colleagues Lucy Webster and Olivia Owen in the Chesterfield team for completing our property sale that lay in the middle of four party chain. They were all a pleasure to deal with and took the process from start to completion in two months, getting it over the line when it looked like we might be facing a difficult delay. Communication down the chain appeared difficult and whilst I’d personally have liked more frequent updates over the critical last week or two of the transaction, there was always someone able to take my call and pass on the latest position.