Alex Goroxov
BYWhile Sku Grid is a fantastic platform While Sku Grid is a fantastic platform for managing my retail arbitrage business across various marketplaces, Ive had a couple of minor issues that I needed help with. Customer service was helpful, but they took a while to get back to me. That being said, its still a powerful tool that I would recommend.
Aiden Day
GBI recently started using Sku Grid to… I recently started using Sku Grid to manage my online sales and it's been a game changer. The platform is easy to use and has saved me a lot of time by automating price updates and inventory monitoring across multiple marketplaces. The real-time alerts have also helped me stay competitive. Overall, I highly recommend Sku Grid to any online seller looking to streamline their operations.
Robin
BDlittle to no support, takes forever to response. Very frustrating because they have everything I need but their support is just horrible. While all other repricer got live support/instant support, they just removed their live support and they keep promising they are improving their live support ( and they told it 3 months before ) !! although they support many suppliers but in many cases while listing, it shows CANT PARSE which they term as a store bug. please bring back your live chat and accelerate your support to the customer.
Scarvesnthangs
GBIf I could give zero stars I would If I could give zero stars I would. They never address tickets in a timely manner and you get the same responses that they are working on it. It's been 5 months with no resolution and it's only gotten worse. On the rare occasion when it works, it works great but the customer support has been less than desired. I wish there were a competitor out there who could do it better and I'm still looking. I do not recommend.
Mo
GBIf I could give zero stars I would If I could give zero stars I would. SKUGrid was good at first, but now it has become very buggy and very unreliable. The support is a joke. They don't address the real issue in any support ticket you submit and instead send the same response no matter what the issue is, asking you to watch their Youtube videos which most of them are outdated. Repricing doesn't work. It doesn't change stock when the supplier goes out of stock. and it is basically not doing any of the job that it is supposed to do. I submitted 5 or more support tickets more than a week and I am yet to receive a response from a human addressing what is actually in the ticket!