Jay
PHUsed to be great. Now full of bugs and no Customer Support. I've used Sku Grid for over 3 years now. All was going great, until the past 6 months or so. There are so many bugs with different suppliers that have not been updated and lots of issues with Sku Lister. I have created many support tickets, emailed countless times about these issues and only on occasion I get a response saying they will look into and keep me updated. Never had any update and all the same issues persist. They are not looking into anything. It's very unfair to treat paying customers like this. Someone needs to update the users and tell us what is actually going on. I loved using this software as is was kept updated, I'd usually receive a response from customer service within a day or so and the issues were usually resolved quickly. The whole team now seems to have disappeared. I'm really hoping the team can turn things around again!
Fraud Explained
GBThe support are absolutely terrible The support are absolutely terrible, i am still waiting for a response from 2 weeks ago. Sku Fetch and Wise lister are a total liability and cannot list the correct items causing the whole process to be done manually. SKU Grid cant work properly without those 2 making the whole situation redundant as having listed manually the Grid seems to mess up. Support are non existent. Stay away from these *****.
Mo
GBIf I could give zero stars I would If I could give zero stars I would. SKUGrid was good at first, but now it has become very buggy and very unreliable. The support is a joke. They don't address the real issue in any support ticket you submit and instead send the same response no matter what the issue is, asking you to watch their Youtube videos which most of them are outdated. Repricing doesn't work. It doesn't change stock when the supplier goes out of stock. and it is basically not doing any of the job that it is supposed to do. I submitted 5 or more support tickets more than a week and I am yet to receive a response from a human addressing what is actually in the ticket!
Luca Hart
GBDropshipping in Europe Made Easy As an eBay and Shopify seller who dropships in Europe, I have found SkuGrid to be an incredibly helpful tool. It allows me to efficiently manage my inventory across multiple platforms and ensures that my pricing remains competitive. Their integration with European suppliers has made my life so much easier. I couldn't imagine running my business without SkuGrid. Great work, guys!
Alex Goroxov
BYWhile Sku Grid is a fantastic platform While Sku Grid is a fantastic platform for managing my retail arbitrage business across various marketplaces, Ive had a couple of minor issues that I needed help with. Customer service was helpful, but they took a while to get back to me. That being said, its still a powerful tool that I would recommend.