Mo
GBIf I could give zero stars I would If I could give zero stars I would. SKUGrid was good at first, but now it has become very buggy and very unreliable. The support is a joke. They don't address the real issue in any support ticket you submit and instead send the same response no matter what the issue is, asking you to watch their Youtube videos which most of them are outdated. Repricing doesn't work. It doesn't change stock when the supplier goes out of stock. and it is basically not doing any of the job that it is supposed to do. I submitted 5 or more support tickets more than a week and I am yet to receive a response from a human addressing what is actually in the ticket!
Mikhail Lisichnikov
RUJust switched from Shopmaster Just switched from Shopmaster - it takes some time to get used to, but afterwards it works much smoother than anything else that I’ve tried. Finally was able to expand to other marketplaces besides Shopify & Amazon. Sales seemed to be picking up as well, almost non existant pricing errors. Can’t wait to take my business to new level! Thanks Sku Grid !
Sophie Walsh
GBAs a devoted wife who manages our… As a devoted wife who manages our little Shopify treasure from home, stumbling upon Skugrid has genuinely been a serendipitous experience. The twinkling canvas of its services allowed our humble venture to not only blossom within Shopify’s embrace but also tenderly reach out to the bustling markets of Amazon and eBay. Each day is subtly painted with joy as I witness our small seeds of products sprouting robustly in the digital soil provided by Skugrid. Indeed, the platform has been a gentle wind beneath our wings, ushering us into spaces and possibilities we hadn’t dared to envision. A soft yet celebratory cheers to Skugrid, the silent weaver of small business dreams!
Mohamed
GBSKUGrid is very buggy SKUGrid is very buggy. Their Customer Support is the worst I have ever seen. if you open a ticket to get your issue resolved, YOU WILL NOT HEAR FROM ANYONE EVER. All tickets go unanswered! I have opened 3 tickets in relation to 3 different issues and it's been almost a month since the 1st ticket I opened. Only received an auto-response with a promise that someone will send a personal response within 2 working days. Like I said it's been almost a month, and issues keep happening, because the software is becoming buggy. Moreover, those issues can be really costly whether you are selling on eBay, Amazon or even on your own shopify store. On the other hand, SKUFetch used to be good at curating images and saving you time, but now it is no longer the same and you have to upload the images manually, as it pull very poor quality images, most of them are just random images of logos or other products that appear on the product page. Again, no response or update from the Developers!!!!
Scarvesnthangs
GBIf I could give zero stars I would If I could give zero stars I would. They never address tickets in a timely manner and you get the same responses that they are working on it. It's been 5 months with no resolution and it's only gotten worse. On the rare occasion when it works, it works great but the customer support has been less than desired. I wish there were a competitor out there who could do it better and I'm still looking. I do not recommend.