Robin
BDlittle to no support, takes forever to response. Very frustrating because they have everything I need but their support is just horrible. While all other repricer got live support/instant support, they just removed their live support and they keep promising they are improving their live support ( and they told it 3 months before ) !! although they support many suppliers but in many cases while listing, it shows CANT PARSE which they term as a store bug. please bring back your live chat and accelerate your support to the customer.
Jay
PHUsed to be great. Now full of bugs and no Customer Support. I've used Sku Grid for over 3 years now. All was going great, until the past 6 months or so. There are so many bugs with different suppliers that have not been updated and lots of issues with Sku Lister. I have created many support tickets, emailed countless times about these issues and only on occasion I get a response saying they will look into and keep me updated. Never had any update and all the same issues persist. They are not looking into anything. It's very unfair to treat paying customers like this. Someone needs to update the users and tell us what is actually going on. I loved using this software as is was kept updated, I'd usually receive a response from customer service within a day or so and the issues were usually resolved quickly. The whole team now seems to have disappeared. I'm really hoping the team can turn things around again!
Scarvesnthangs
GBIf I could give zero stars I would If I could give zero stars I would. They never address tickets in a timely manner and you get the same responses that they are working on it. It's been 5 months with no resolution and it's only gotten worse. On the rare occasion when it works, it works great but the customer support has been less than desired. I wish there were a competitor out there who could do it better and I'm still looking. I do not recommend.
Aiden Day
GBI recently started using Sku Grid to… I recently started using Sku Grid to manage my online sales and it's been a game changer. The platform is easy to use and has saved me a lot of time by automating price updates and inventory monitoring across multiple marketplaces. The real-time alerts have also helped me stay competitive. Overall, I highly recommend Sku Grid to any online seller looking to streamline their operations.
Anthony Byrne
GBOMG... OMG, I can't believe it! I finally made it in dropshipping and it's all thanks to Sku Grid! With its powerful automation tools and real-time alerts, I'm able to keep my prices competitive and my inventory in check, all while sitting back and watching the sales roll in. I feel like a pro thanks to Sku Grid! Highly recommend to anyone looking to take their dropshipping game to the next level.