If I could give zero stars I would If I could give zero stars I would. They never address tickets in a timely manner and you get the same responses that they are working on it. It's been 5 months with no resolution and it's only gotten worse. On the rare occasion when it works, it works great but the customer support has been less than desired. I wish there were a competitor out there who could do it better and I'm still looking. I do not recommend.

If I could give zero stars I would If I could give zero stars I would. SKUGrid was good at first, but now it has become very buggy and very unreliable. The support is a joke. They don't address the real issue in any support ticket you submit and instead send the same response no matter what the issue is, asking you to watch their Youtube videos which most of them are outdated. Repricing doesn't work. It doesn't change stock when the supplier goes out of stock. and it is basically not doing any of the job that it is supposed to do. I submitted 5 or more support tickets more than a week and I am yet to receive a response from a human addressing what is actually in the ticket!

Just What a Newbie Needs! I recently jumped into the world of dropshipping after completing a training course and was introduced to SkuGrid. I must admit, I approached it with caution, as with anything new. But to my delight, it's been instrumental in my early success! The platform is intuitive, easy to navigate, and the tools they provide have helped me manage my business efficiently. I've started to see some profit, and I couldn't be happier with how things are going. Highly recommend to anyone starting out in dropshipping!

little to no support, takes forever to response. Very frustrating because they have everything I need but their support is just horrible. While all other repricer got live support/instant support, they just removed their live support and they keep promising they are improving their live support ( and they told it 3 months before ) !! although they support many suppliers but in many cases while listing, it shows CANT PARSE which they term as a store bug. please bring back your live chat and accelerate your support to the customer.

I've been using Sku Grid for a while… I've been using Sku Grid for a while now and I have to say that it's a great platform for managing my online sales. The ability to automate price updates and inventory monitoring across multiple marketplaces has saved me a lot of time and effort. However, I did have some issues with the customer service response time. It took a little longer than expected to get a response, which was frustrating at times.