little to no support, takes forever to response. Very frustrating because they have everything I need but their support is just horrible. While all other repricer got live support/instant support, they just removed their live support and they keep promising they are improving their live support ( and they told it 3 months before ) !! although they support many suppliers but in many cases while listing, it shows CANT PARSE which they term as a store bug. please bring back your live chat and accelerate your support to the customer.

Used to be great. Now full of bugs and no Customer Support. I've used Sku Grid for over 3 years now. All was going great, until the past 6 months or so. There are so many bugs with different suppliers that have not been updated and lots of issues with Sku Lister. I have created many support tickets, emailed countless times about these issues and only on occasion I get a response saying they will look into and keep me updated. Never had any update and all the same issues persist. They are not looking into anything. It's very unfair to treat paying customers like this. Someone needs to update the users and tell us what is actually going on. I loved using this software as is was kept updated, I'd usually receive a response from customer service within a day or so and the issues were usually resolved quickly. The whole team now seems to have disappeared. I'm really hoping the team can turn things around again!

Where are you Anton and where is your CS? SG is total rubbish! It used to be good. Now, it is very buggy, there are a ton of errors and if you open up a ticket to get your issue resolved, YOU WILL NOT HEAR FROM ANYONE EVER. All tickets go unanswered! This has been going on for several months and it sucks because it isn't cheap. ANTON - dude, come on now.

As a devoted wife who manages our… As a devoted wife who manages our little Shopify treasure from home, stumbling upon Skugrid has genuinely been a serendipitous experience. The twinkling canvas of its services allowed our humble venture to not only blossom within Shopify’s embrace but also tenderly reach out to the bustling markets of Amazon and eBay. Each day is subtly painted with joy as I witness our small seeds of products sprouting robustly in the digital soil provided by Skugrid. Indeed, the platform has been a gentle wind beneath our wings, ushering us into spaces and possibilities we hadn’t dared to envision. A soft yet celebratory cheers to Skugrid, the silent weaver of small business dreams!

I recently started using Sku Grid to… I recently started using Sku Grid to manage my online sales and it's been a game changer. The platform is easy to use and has saved me a lot of time by automating price updates and inventory monitoring across multiple marketplaces. The real-time alerts have also helped me stay competitive. Overall, I highly recommend Sku Grid to any online seller looking to streamline their operations.