A+ experience in stressful moment Once I was able to reach these people, and they were very good about leading us through the process. When you talk to them on the phone, they do seem a little bit casual, but that may be cultural and I think it also may be that they are dealing with people that are basically almost in crisis mode so their calmness might be in such contradiction to the chaos that is occurring with those of us who need passports immediately.. they did an excellent job and everything worked out exactly as they said it would

Friendly Efficiency The office staff is friendly and so knowledgeable. They over deliver, i.e. beat the expected time to have your new passport to you.

Don’t use AA passport service They got me the wrong passport size my old passport was 50 pages the one they got me was 28 pages I never checked the small size passport When I asked them to correct their mistake they didn’t give me any answer except lies one of the worst services in DFW area Bad service No responsibility for their mistakes monkey business Beware of this company and specially the Richardson office

All of their staff are very…professional All of their staff are very professional and I say it again..they are the best at what they do..The other offices un New York that are dedicated to the same thing are of no use,they do not look for alternatives and they keep your money without helping. May GOD continue to bless you richly and abundantly and thank you for you help again,i have already used my passport to visit other places with my wife...From RICARDO CAMILO

A-Passport makes the impossible possible. A friend of mine from El Salvador had just gone through her American citizenship oath ceremony. In less than a week, she needed to take an urgent trip out of the United States. A-Passport said they could get her--her first passport--within 72 hours. I didn't see how that was possible. A-Passport pulled it off without a single complication. The male owner whom I first dealt with in helping my friend was especially knowledgeable and gracious. I would recommend A-Passport without hesitation. They utterly delivered on their promise.