Don’t use AA passport service They got me the wrong passport size my old passport was 50 pages the one they got me was 28 pages I never checked the small size passport When I asked them to correct their mistake they didn’t give me any answer except lies one of the worst services in DFW area Bad service No responsibility for their mistakes monkey business Beware of this company and specially the Richardson office

Competence and security: international experience, very “up” on international visa requirements for cultural and educational trips to multinational countries of all cultures and all religions. Hello, I was delighted to deal with an office in an important office building with entry identity security to their offices. The international staff understood the nuances of Canadian passport renewal and specific photo requirements. Total integrity. I will entrust them with future visas needed for parts of the world that I will visit with sophisticated international cultural groups that have specific visa requirements. Yours truly, Kari Jonassen

A+ experience in stressful moment Once I was able to reach these people, and they were very good about leading us through the process. When you talk to them on the phone, they do seem a little bit casual, but that may be cultural and I think it also may be that they are dealing with people that are basically almost in crisis mode so their calmness might be in such contradiction to the chaos that is occurring with those of us who need passports immediately.. they did an excellent job and everything worked out exactly as they said it would

Amazing service This was a great experience for me. I needed to get my passport quickly and had it within 24hrs. The staff was very attentive and helpful throughout the entire situation. They assured me that I would have my passport within the time-frame that I needed to travel and they certainly delivered. I highly recommend using A-Passport & Visa Services.

Thank God for A1 I was leaving for the Caribbean and never realized my Passport was expired 2 days before my trip. I called A1 and they met me at 9pm that night. It was amazing how they were able to get me a new passport within 24hrs. The experience was quick and easy. Go Zack!!!😄 My trip was amazing!!!!