Terrible Customer Service, Zero ResponsivenessI am utterly appalled by the abysmal… I am utterly appalled by the abysmal customer service and complete lack of responsiveness from this company. Despite multiple attempts to contact them regarding a refund for services I no longer require, I have been met with nothing but silence. After purchasing their LLC services, I encountered a change in my business plans and promptly requested a refund within the 7-day money-back window as per their policy. However, despite numerous emails and calls, they have failed to acknowledge my request or provide any assistance whatsoever. This level of negligence and disregard for customer satisfaction is absolutely disgraceful. It's evident that this company cares more about making sales than fulfilling their obligations to their customers. I strongly advise anyone considering using their services to think twice and proceed with extreme caution. Based on my experience, I cannot in good conscience recommend this company to anyone. Save yourself the headache and frustration and take your business elsewhere.

will recommend I discovered FB through a friend. While considering a cheaper option, FB stood out for their responsiveness. i talked to Stefano and he was really helpful. My situation isn't typical, and the other company offer standard, robotic responses. However, Stefano provided exceptional support with quick responses. Highly recommend.

The customer support team is WORLD… The customer support team is WORLD class. I am talking, calls, whatsapp, SLA times under 5 minutes. Fortune 100 companies should take note of this! It's no wonder they are growing so fast! Shout out to Stafano toO!

Firstbase.io that does everything for my company I got my Mauhurtika inc. set up by Firstbase.io back in 2024 jan, helping me get a EIN ,bank account, a phone number, and so much more. If you're looking for someone to take care of the tricky business stuff so you don't have to worry, Firstbase.io is your best bet. They're really the best there is.

Thank you Mr.Stefano We have recently incorporated our LLC with Firebase. To be Frank, we had the worst service. But we can not condemn all. We really want to thank and give Mr.Stefano 10 out of 5. Thank you so much - God bless you. We are totally unhappy and we will definitely settle our loss legally. We were having email replies because of him. We think you should be the one who leads the customers' care department. We will definitely close our LLC and start with another agent.