I got the right atention. -

Good support and easy process -

Terrible Customer Service, Zero ResponsivenessI am utterly appalled by the abysmal… I am utterly appalled by the abysmal customer service and complete lack of responsiveness from this company. Despite multiple attempts to contact them regarding a refund for services I no longer require, I have been met with nothing but silence. After purchasing their LLC services, I encountered a change in my business plans and promptly requested a refund within the 7-day money-back window as per their policy. However, despite numerous emails and calls, they have failed to acknowledge my request or provide any assistance whatsoever. This level of negligence and disregard for customer satisfaction is absolutely disgraceful. It's evident that this company cares more about making sales than fulfilling their obligations to their customers. I strongly advise anyone considering using their services to think twice and proceed with extreme caution. Based on my experience, I cannot in good conscience recommend this company to anyone. Save yourself the headache and frustration and take your business elsewhere.

Amazing people and product! Thus far, my encounter has been quite favorable. Sabino, their support representative, proved exceptionally helpful, addressing all my inquiries with thoroughness and going beyond expectations, motivating me to proceed with their service. As I progressed to setting everything up, everything was easy to understand and organized. Amazing people and product!

Excellent Excellent, seamless service from start to finish. Within weeks, the company was incorporated, and a bank account was opened. I would certainly recommend Firstbase to anyone living outside the US looking to incorporate a US entity with US banking. Lucas Rios was excellent in helping us understand the tax/reporting process through their registered agent plans. 10/10