Firstbase.io

New York, United States
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4.10
Based on 20 Reviews

5

70.00%

4

10.00%

3

0.00%

2

0.00%

1

20.00%
About Firstbase.io

We have made it easier than ever for tech entrepreneurs to start a business in the United States and establish a bank account even while abroad.

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Nizar
LB

It was a pleasant and smooth experience It was a pleasant and smooth experience The support was great and helpful. They event addressed time sensitive issues quickly. It was super easy to create my LLC and much easier than I ever expected thanks to Firstbase.

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Rishi Patel
GB

Firstbase made it super simple for us… Firstbase made it super simple for us to get going with our startup and to also help take care of regulatory needs such as Franchise Tax Reports... without them it would be a hassle!

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Emma Millen
SG

will recommend I discovered FB through a friend. While considering a cheaper option, FB stood out for their responsiveness. i talked to Stefano and he was really helpful. My situation isn't typical, and the other company offer standard, robotic responses. However, Stefano provided exceptional support with quick responses. Highly recommend.

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CC
IT

Terrible Customer Service, Zero ResponsivenessI am utterly appalled by the abysmal… I am utterly appalled by the abysmal customer service and complete lack of responsiveness from this company. Despite multiple attempts to contact them regarding a refund for services I no longer require, I have been met with nothing but silence. After purchasing their LLC services, I encountered a change in my business plans and promptly requested a refund within the 7-day money-back window as per their policy. However, despite numerous emails and calls, they have failed to acknowledge my request or provide any assistance whatsoever. This level of negligence and disregard for customer satisfaction is absolutely disgraceful. It's evident that this company cares more about making sales than fulfilling their obligations to their customers. I strongly advise anyone considering using their services to think twice and proceed with extreme caution. Based on my experience, I cannot in good conscience recommend this company to anyone. Save yourself the headache and frustration and take your business elsewhere.

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MM
PH

Amazing people and product! Thus far, my encounter has been quite favorable. Sabino, their support representative, proved exceptionally helpful, addressing all my inquiries with thoroughness and going beyond expectations, motivating me to proceed with their service. As I progressed to setting everything up, everything was easy to understand and organized. Amazing people and product!

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