Great experience Aside from a few kinks when creating a request, everything else went smoothly

Bogus Screening Process Filled with Errors. We paid a lot of money to schedule our virtual Notary Cam session for a recent closing. What a joke that service turned out to be! The information provided in their screening process was completely useless and caused unnecessary stress because the choices to verify credit history at the time of our appointment were all incorrect. Too bad. Their system will kick you out if you fail their erroneous choices and then have you wait another 24 hours to try again. Who wants to do that!?! Why is it that if I go into a closing and have something notarized in person and provide the same forms of ID that I did to Notary Cam in advance of their appointment, a secondary system based on garbage information is utilized as a penalty at a virtual appointment? This makes no sense. The least Notary Cam could do is warn their customers this is coming in advance of an appointment. We had NO idea to expect this foolishness. After this fiasco and due to time constraints to close, we utilized a local mobile notary, saving us a ton of money and avoiding the absurd system used by Notary Cam. When we complained about this to Notary Cam, they were terse and defensive in their reply. Their upper management team offered NO help and no compassion for the experience! Never. Again!!

Dear Notary officer Dear Notary officer, I am writing to thank you for your cooperation and kind assistance.

NotaryCam Thank you NotaryCam, your team was so helpful and amazingly quick in responding !

Showed patience while we had to spend… Showed patience while we had to spend extra time to get a camera working of good enough quality.