terrible customer service terrible customer service! I paid $1500 up front over a year ago. they followed that up with an aggressive scare tactic to get another $3300 from me in April with 0 results. They were supposed to get a payment plan set up and it wasn't done and the only way I found out about it was contacting the IRS personally. Spoke with the owner about a refund for my $3300 and he said he has to get with consul. How can the owner not make a decision about doing the right thing and refunding my money???

Do not go at it alone. Victory handled my rather large tax debt with professionalism and understanding. I was a little concerned having an attorney over the phone but they really stepped up and we're on top of things. They normally help me set up a payment plan with the IRS but they had several penalties reduced and or removed. My only concern was I was assigned a couple different attorneys throughout the process but my case was rather large. I would highly recommend them.

Very Satisfied VTS made me feel really comfortable with the process. Associate Shannon Munroe was awesome from start to finish. She explained everything as clear as possible, answered all my questions and called when she said she would. The other associates were just as helpful.. The experience was just top notch. I did call another company before VTS, but they put me on hold and I wound up being transferred to their sister company. You guys are awesome keep up the great work, Thanks Shannon...

Trustworthy and Dedicated! A very trustworthy, affordable and in my case patient group of individuals. Victory Tax Solutions has an excellent standing with not only me, but my family as well. Their handling of my taxes has been fantastic and I am grateful to have such dedicated people working on completing the task. I would not hesitate in the least before recommending them to anyone I come across, and will gladly seek their services again in the future. -- Nani, from Hawaii.

IF I COULD GIVE THEM A ZERO I WOULD IF I COULD GIVE THEM A ZERO I WOULD. signed up, noticed they did nothing until paid in full. Filed my back taxes, and that's it. Call/ emailed everyday, always told busy can't get to the phone. Never receive a call back. But yet gets nasty and says she reached out and I didn't respond. Then told my case would be given to someone else because Catherine Brock is over loaded Still can't file this years taxes because she doesn't answer my emails requesting copies of the taxes she filed ( which by law is required to supply me with). It's over a year and a half. Nothing but letters from the IRS. Called IRS they told me my account is not being worked for a payment plan. They have but me in collections and is now seeking Levy action. I guess it's time to get a lawyer.