Great Customer Service, Easy Process We found Epic Will through the Ben Shapiro discount. The process was easy. Just fill out the forms online answering guided questions, print and have the documents notarized, then upload your notarized documents and you're all set. After that, Epic Will staff are always there to take good care of you. We had a technical issue with one of our wills not appearing in the spouse's account. The Epic staff took personal care of us with one point of contact to assist us and answer all of our questions. They consistently followed up with us personally to keep us updated and when resolved followed up again to ensure all of the issues were resolved to our satisfaction. Great customer service goes a long way and personal attention even further! Highly recommend Epic Will! 5 Stars all the way!

I love the idea and was able to begin… I love the idea and was able to begin the process to pass it onto my husband. In the meantime, we adjusted our financial plans and found that this WILL was not set up for the TRUST we needed to do what we wanted for our grandchildren. That being said, the only flaw I see is that there was a week of "technical difficulties" that kept me from retrieving my password to log in, initially. The refund process was fast and efficient and the people were very friendly! Maybe down the road, there will be specific programs for the various states... Thank you!

The user interface is very intuitive The user interface is very intuitive, clean, and easy to use. It didn't meet my family's needs, so Epic Will offered me a full refund, and their customer service was great.

No flexibility No flexibility. Don’t use unless you’re doing a very standard cookie cutter will. Even then you may have issues. I couldn’t complete mine and I’m seeking a refund

Exceeded expectations! Great product. We actually thought we were just getting our wills, but we actually got an entire package including wills, advanced directives, financial POA's, and more. Very easy to fill out the forms. Excellent price. I did have to contact customer service for one question, and I got an answer within an hour!