Although Epic Will didn’t fit my… Although Epic Will didn’t fit my family’s needs, the customer support and quick response (I’d like to especially send a shout out to Shanna!) made working with them a breeze. That being said, my mother and father have used Epic Will and I would recommend it to anyone as a first step in estate planning.

Customer service is outstanding Customer service is outstanding. Actual contact with a person who went all out to help with any issues or questions.

Easy to use If you have any complexities such as a trust or disinheriting someone, online wills are probably not the way to go. That said, Epic Will is an easy to use website that walks you through the process step by step. It is very good for simple and straightforward wills. Ultimately I was not able to use it but not because of a problem with the product itself. The company worked with me to understand my challenge and issued me a full refund.

supper quick refund Like many others this product didn't work for me. I have a blended family and a common but slightly more complicated situation. I'm planning on just seeing an attorney. I requested a refund via the customer service email address and received a response in less than an hour with proof of refund. Five stars for that. If you are single or married with only kids from your current marriage than this might work for you.

Couldn’t have been easier! I have avoided making a will since I got divorced a couple of years ago. I heard about your service on a podcast by Annie F. Downs, and it sounded less intimidating than going to a lawyer. It really couldn't have been easier. Every term was explained in language I could understand, and the step-by-step instructions helped me to thoroughly think through all of the important questions. Now, it's a huge burden lifted to know that my daughter will be taken care of according to my wishes if something happens to me.