Russ Ricks
GBGreat Customer Service, Easy Process We found Epic Will through the Ben Shapiro discount. The process was easy. Just fill out the forms online answering guided questions, print and have the documents notarized, then upload your notarized documents and you're all set. After that, Epic Will staff are always there to take good care of you. We had a technical issue with one of our wills not appearing in the spouse's account. The Epic staff took personal care of us with one point of contact to assist us and answer all of our questions. They consistently followed up with us personally to keep us updated and when resolved followed up again to ensure all of the issues were resolved to our satisfaction. Great customer service goes a long way and personal attention even further! Highly recommend Epic Will! 5 Stars all the way!
Jordan P
GBAlthough Epic Will didn’t fit my… Although Epic Will didn’t fit my family’s needs, the customer support and quick response (I’d like to especially send a shout out to Shanna!) made working with them a breeze. That being said, my mother and father have used Epic Will and I would recommend it to anyone as a first step in estate planning.
Dean
GBCustomer service is outstanding Customer service is outstanding. Actual contact with a person who went all out to help with any issues or questions.
Don Whipple
GBGreat experience! Great experience! While Epic Will was not an exact fit for our needs, they patiently worked with us through the refund process. We learned a lot that will help us meet our needs. Quite impressed with Epic Will!
Brandon
GBsupper quick refund Like many others this product didn't work for me. I have a blended family and a common but slightly more complicated situation. I'm planning on just seeing an attorney. I requested a refund via the customer service email address and received a response in less than an hour with proof of refund. Five stars for that. If you are single or married with only kids from your current marriage than this might work for you.