Russ Ricks
GBGreat Customer Service, Easy Process We found Epic Will through the Ben Shapiro discount. The process was easy. Just fill out the forms online answering guided questions, print and have the documents notarized, then upload your notarized documents and you're all set. After that, Epic Will staff are always there to take good care of you. We had a technical issue with one of our wills not appearing in the spouse's account. The Epic staff took personal care of us with one point of contact to assist us and answer all of our questions. They consistently followed up with us personally to keep us updated and when resolved followed up again to ensure all of the issues were resolved to our satisfaction. Great customer service goes a long way and personal attention even further! Highly recommend Epic Will! 5 Stars all the way!
CYIII
GBREALLY EASY AND RESPONSIVE SUPPORT I easily completed the will process through Epic Will after hearing about the company on "The Ben Shapiro Show." The online platform was incredibly user friendly. After filling out the post-will survey, I had a couple of questions and received a response almost immediately. Excellent service for a very important life task.
Patricia Viveiros
GBI love the idea and was able to begin… I love the idea and was able to begin the process to pass it onto my husband. In the meantime, we adjusted our financial plans and found that this WILL was not set up for the TRUST we needed to do what we wanted for our grandchildren. That being said, the only flaw I see is that there was a week of "technical difficulties" that kept me from retrieving my password to log in, initially. The refund process was fast and efficient and the people were very friendly! Maybe down the road, there will be specific programs for the various states... Thank you!
allstraw
GBGreat platform for straightforward wills Epic Will was clear, streamlined, and easy-to-use. Great service! The only reason I'm giving it 4 stars is because it didn't have enough options for us to complete our estate documents and we ended up moving forward with a lawyer for our needs. For that reason, I'd recommend that anyone whose will is relatively straightforward definitely use Epic Will--super affordable and easy to use. For more complicated estates, save yourself some time and hire a pro.
Brandon
GBsupper quick refund Like many others this product didn't work for me. I have a blended family and a common but slightly more complicated situation. I'm planning on just seeing an attorney. I requested a refund via the customer service email address and received a response in less than an hour with proof of refund. Five stars for that. If you are single or married with only kids from your current marriage than this might work for you.