The customer service is the best! The customer service is the best! I picked the wrong LegalZoom product online and then called customer service to resolve. Jesus helped me resolve my issue and navigate me to a better and less expensive solution.

The Step by step DIY for setting up my… The Step by step DIY for setting up my trust was overwhelming at first, but I was able to get assistance to clarify any uncertainties I had. And the cost is much less than going the route with an attorney.

Legal Zoom did not save Important Documents I hired Legal Zoom to dissolve my LLC in New Jersey. However, they failed to save a key Tax Certification Clearance document that is required for other purposes. They failed to electronically save it, or mail me a hard-copy. It was easily accessible online, but now that the LLC is dissolved, I need to manually contact the NJ Treasury Dept for it, and likely pay more fees to obtain it.

Helpful and Informative Overall the staff was just very informative, and helpful. Look forward to taking the next step with them to get all my information setup for my new rental property business.

Terrible service Terrible service. Charged me for my order. Then only uploaded draft version of documents. Took more than 4 months (and still waiting) to get signature version of documents needed for financing. Only way to contact via chat where response is simply will be done in 24-48 hours. And then I need to reach out again and same thing. I would not recommend this service.