I spoke with Chosen today about an… I spoke with Chosen today about an issue I had. This lady has excellent customer service skills. She handled my concern in a very efficient manor and relayed to me updates about my account without me having to ask. This company has been awesome to work with. Everyone I have talked to have been very courteous and informative. I know I made the right choice to entrust my finances with them.

Always ready to help Whenever I call they are very courteous and helpful in making me feel at ease. I know they are working hard to resolve my credit issues. When I called them today 1/30/24 at 12 pm the nice person I talked to was very with answering my questions. I give Lindsey five stars for her help today.

4-1/2 yrs later...... I am 4-1/2 yrs into the program with Century and just made my last payment, but I have called them several times asking what happens now because all my accounts aren't paid. I have been told 3 times over several months that some accounts take longer than expected and that I will probably have to make another 26 payments. OVER 2 MORE YAERS LONGER!!!???? I am beginning to wonder what they have been doing for 4.5 years with 11 accounts of mine. Usually I get a phone call when I send an email but now I'm not getting that and my program is supposed to be over right now.

I would not recommend using this… I would not recommend using this company. This is the second company that I have used and I did not have a problem with the one that I used a number of years ago. I signed the paperwork which included a payback schedule. I understand that, that could change due to negotiations can change. Well after their final negotiations, they do not send you a updated payback schedule. My final negotiation was over 3 years ago and the original payback schedule had my last payment due 1/14/24. To this date I still do not know when my final payment will end and if it will ever end. Three months of phone calls and being sent wrong information and who knows when this will end. Since they do not send you information on when your loan will ever end or even care if they send you that information. Don't sign anything that is not concrete or you could be paying for the rest of your life. So from my personal experience I can not recommend using this firm.

Great experience Tien Everhart called me to give an update on how things were progressing with my case. He was extremely nice and answered all my questions. This company has saved me thousands of dollars on my debt. I am extremely happy with this company.