Janie Hansen
GBTeaira Williams called and informed me… Teaira Williams called and informed me that my debts had all been taken care of and if there were any problems to let them know they have been there when I needed them
Customer
GBI spoke with Chosen today about an… I spoke with Chosen today about an issue I had. This lady has excellent customer service skills. She handled my concern in a very efficient manor and relayed to me updates about my account without me having to ask. This company has been awesome to work with. Everyone I have talked to have been very courteous and informative. I know I made the right choice to entrust my finances with them.
Judy Knapp
GBI am only 3 months in the Debt… I am only 3 months in the Debt Settlement Process with Century Law Firm. I received a call today from Evelyn Fey, Strategic Client Advisor, who provided Full Transparency on the process and advised they are there to HELP with Creditors. I feel confident they will handle a Demand Letter received from one of my Creditors, that was a Federal Credit Union. She ensured they will resend another Power of Attorney from Centurey Law Firm. They value you as a client and you can put Trust in them. I greatly appreciate the Open communication Evelyn Fey provided as she was simply Wonderful and Reassuring to talk with on the phone discussing Century's Law Process of the Debt Settlement.
Paul
GBI would not recommend using this… I would not recommend using this company. This is the second company that I have used and I did not have a problem with the one that I used a number of years ago. I signed the paperwork which included a payback schedule. I understand that, that could change due to negotiations can change. Well after their final negotiations, they do not send you a updated payback schedule. My final negotiation was over 3 years ago and the original payback schedule had my last payment due 1/14/24. To this date I still do not know when my final payment will end and if it will ever end. Three months of phone calls and being sent wrong information and who knows when this will end. Since they do not send you information on when your loan will ever end or even care if they send you that information. Don't sign anything that is not concrete or you could be paying for the rest of your life. So from my personal experience I can not recommend using this firm.
Sonia Trevino
GBKeeyona Bond Keeyona Bond provided me with excellent customer service. She was professional, knowledgeable, patient, and very sweet. She took the time to explain things twice if I didn't completely understand the first time. Thank you Keeyona!