Justin
GB4-1/2 yrs later...... I am 4-1/2 yrs into the program with Century and just made my last payment, but I have called them several times asking what happens now because all my accounts aren't paid. I have been told 3 times over several months that some accounts take longer than expected and that I will probably have to make another 26 payments. OVER 2 MORE YAERS LONGER!!!???? I am beginning to wonder what they have been doing for 4.5 years with 11 accounts of mine. Usually I get a phone call when I send an email but now I'm not getting that and my program is supposed to be over right now.
Jamie Lane
GBCentury led us on a journey to… Century led us on a journey to financial freedom. We are grateful for their expert customer service and guidance. We have graduated from their debt consolidation program and would absolutely recommend them to anyone who is struggling with overwhelming debt. Never had an issue or hiccup along the way. They are the best!
Paul
GBI would not recommend using this… I would not recommend using this company. This is the second company that I have used and I did not have a problem with the one that I used a number of years ago. I signed the paperwork which included a payback schedule. I understand that, that could change due to negotiations can change. Well after their final negotiations, they do not send you a updated payback schedule. My final negotiation was over 3 years ago and the original payback schedule had my last payment due 1/14/24. To this date I still do not know when my final payment will end and if it will ever end. Three months of phone calls and being sent wrong information and who knows when this will end. Since they do not send you information on when your loan will ever end or even care if they send you that information. Don't sign anything that is not concrete or you could be paying for the rest of your life. So from my personal experience I can not recommend using this firm.
Angela
GBSatisfied, so far! Feeling extra confident today I signed on with a trustworthy group to help me settle my debt. Advisor Alexus Krotzer was fantastic today on a follow-up; she updated me, answered my questions, and reassured me that my case was important to the firm and receiving the full attention. Will Gooler my litigation contact re: escalating cases has been amazing as well. Oftentimes I'm not able to catch phone calls, so his email communications have been valuable - he's always thorough and professional. A distinction that sets Century law firm apart from other debt settlement programs is legal representation, which most debt solution programs don't have. Century is a law firm so attorneys are already in place to respond. There's no need to look outside for an attorney. Century law firm really feels like a package deal. Looking forward to closing my account in a few years. Thank you to Alexus and Will and Century Law Firm!
Customer
GBI spoke with Chosen today about an… I spoke with Chosen today about an issue I had. This lady has excellent customer service skills. She handled my concern in a very efficient manor and relayed to me updates about my account without me having to ask. This company has been awesome to work with. Everyone I have talked to have been very courteous and informative. I know I made the right choice to entrust my finances with them.