Identity Bait and Switch I initially received a call that was spoofing a local number to the npa-nxx of my cell. When I answered, the original gentleman indicated he was with the Federal Student Loan program to help pre-qualify me for loan forgiveness and then asked me 3 questions and then passed me to a "case manager". This case manager, whose name is Kevin, was very professional and said he was with USA Student Debt Relief to help with the application process, so I thought maybe the Federal Government was using sub-contractors to assist, since they do with other areas of the Government I proceeded with the call. As we talked for another couple of minutes, he asked my household size. I explained that my federal tax return it is one, he said no, how many live in your house. I said that is odd since all Federal income programs go off the dependents on the tax return, not who lives there. He said they weren't with the Federal government, this was different. I told him I wanted to stop the conversation immediately. I explained to him that the person that transferred me to him indicated he was with the Student Loan Program for the DOE and I was no longer comfortable talking to him. He thanked me for my time, but since they misrepresented themselves to start with, I have 0 faith in their ethics as a company.

Fraud Fraud! They are trying to steal your information. You're not supposed to give put your codes to anyone. I called these people in desperation...They ALMOST got me.

Definitely is much need it today’s day Definitely is much need it today’s day. But my personal economy do not allow me to proceed.

I am glad I trusted this company I am glad I trusted this company! Their knowledge when it comes to student loans have reduced my payments and saved me about 60% after they placed my loans under the income driven program Pay As You Earn which was the best option for me! Thanks to this company my payments are now income based and manageable! Highly recommended!!

Good costumer service he helping me for… Good costumer service he helping me for all my papers work and i appreciate that for the jobs he do for me ma god bless him thank you .