5 Stars I am very happy to report the positive and professional treatment I’ve received. My representative Mr. Richard Gray has been nothing less than an angel. Every time I call for any clarifications, he is expeditious in his response and very courteous. This entire process has been very stressful for me. However I truly feel well supported and represented. I truly recommend anyone to utilize their services.

They helped resolve my student loans They helped resolve my student loan situation. The payments are now manageable.

Identity Bait and Switch I initially received a call that was spoofing a local number to the npa-nxx of my cell. When I answered, the original gentleman indicated he was with the Federal Student Loan program to help pre-qualify me for loan forgiveness and then asked me 3 questions and then passed me to a "case manager". This case manager, whose name is Kevin, was very professional and said he was with USA Student Debt Relief to help with the application process, so I thought maybe the Federal Government was using sub-contractors to assist, since they do with other areas of the Government I proceeded with the call. As we talked for another couple of minutes, he asked my household size. I explained that my federal tax return it is one, he said no, how many live in your house. I said that is odd since all Federal income programs go off the dependents on the tax return, not who lives there. He said they weren't with the Federal government, this was different. I told him I wanted to stop the conversation immediately. I explained to him that the person that transferred me to him indicated he was with the Student Loan Program for the DOE and I was no longer comfortable talking to him. He thanked me for my time, but since they misrepresented themselves to start with, I have 0 faith in their ethics as a company.

FRAUD RED FLAG… Honestly I was desperate regarding information about Biden’s student loan relief. I wrote my information, so they can call me. Suddenly they called, less than 30 minutes since I sent my info. They started asking me the same questions I already answered, then the red flag 🚩 came when they asked me for a code I received in my phone. I hung up confused. When I investigate, they were trying to get into my FAFSA user by using the Forgot My Password process, in order to change my password and steal my user for them, to do god who knows with it. Be careful to who you give sensitive information. This page wants to make fraud out of your desperation.

Fraud Fraud! They are trying to steal your information. You're not supposed to give put your codes to anyone. I called these people in desperation...They ALMOST got me.