Good costumer service he helping me for… Good costumer service he helping me for all my papers work and i appreciate that for the jobs he do for me ma god bless him thank you .

Identity Bait and Switch I initially received a call that was spoofing a local number to the npa-nxx of my cell. When I answered, the original gentleman indicated he was with the Federal Student Loan program to help pre-qualify me for loan forgiveness and then asked me 3 questions and then passed me to a "case manager". This case manager, whose name is Kevin, was very professional and said he was with USA Student Debt Relief to help with the application process, so I thought maybe the Federal Government was using sub-contractors to assist, since they do with other areas of the Government I proceeded with the call. As we talked for another couple of minutes, he asked my household size. I explained that my federal tax return it is one, he said no, how many live in your house. I said that is odd since all Federal income programs go off the dependents on the tax return, not who lives there. He said they weren't with the Federal government, this was different. I told him I wanted to stop the conversation immediately. I explained to him that the person that transferred me to him indicated he was with the Student Loan Program for the DOE and I was no longer comfortable talking to him. He thanked me for my time, but since they misrepresented themselves to start with, I have 0 faith in their ethics as a company.

5 Stars I am very happy to report the positive and professional treatment I’ve received. My representative Mr. Richard Gray has been nothing less than an angel. Every time I call for any clarifications, he is expeditious in his response and very courteous. This entire process has been very stressful for me. However I truly feel well supported and represented. I truly recommend anyone to utilize their services.

I’m very happy with you guys I’m very happy with you guys. And a major key factor why I’m happy is that your team understood the unfortunate payment issue i recently had happened and immediately started helping instead of not caring. Thank you

They are good at taking advantage of… They are good at taking advantage of people. The program that they "signed" me up for no longer exist. I fell for it at first, but after reading these reviews I realized I made a mistake. Good thing I was able to stop it before they took any money.