Can't fault customer service and support My cat didn't like the toy but I can't fault the product or the customer service and support. I'll definitely be looking at alternatives for Benny (my cat).

Customer service experience The plastic toy snakes were not a hit with my cats. So I enquired about a refund and was able to receive a refund. The customer service experience was great and very responsive.

The Best Experience of Ordering from the Internet PetandPath have constantly kept in touch with me to make sure that I receive my order and am a satisfied customer. I would definately re-order from them no hesitation what so ever.

Great customer support I sent a question to support because I hadn’t received the tracking number I was supposed to get once the item shipped. Emily replied to my email and suggested I check my junk folder as the item had indeed shipped. She even mentioned it was now in my home country. I followed her suggestion and sure enough, the tracking number email was in the junk folder. A few days later the item was delivered. My cat seems to enjoy it but he’s not as playful with like the cats in the ad were. All cats are not created equal. I’m very pleased with the entire transaction. Not something I can say for other sellers on Facebook

Excellent product and Customer Service Excellent product and Customer Service, refund for the Magic Snake which my fussy cat just ignored.