Every time you edit your papers you… Every time you edit your papers you have to wait another two days because they have to be resubmitted for viewing (which you can expedite to 30 minutes if you pay $$). I've already waited weeks because I thought everything was ready to go and I apparently needed to submit the papers for review which I was never told. So far this has been very annoying.

Smooth process with their help Smooth process with their help. I would recommend them over an expensive attorney. However, double check the quit claim deed form accepted by your county of residence before buying theirs. My county didn't accept it and I had to pay for the correct one on another site.

Misrepresented timelines severely.. Misrepresented timelines severely... stated 2-3 days to get my completed forms back. Then sent me 3 emails in 12 hours saying my forms were completed. When I looked there were no forms available so I emailed support. They said "In a review of your account, we found that you have requested legal separation documents. The forms take 2-3 weeks to prepare." Seriously, terrible business. Does it get any worse? Complete ripoff. Go elsewhere, anywhere else.

I had a lot of trouble with the promises of a caseworker and the website I had a lot of trouble with the website. They also told me I had a "caseworker" who would help me and gave me the name in an email and phone number. First of all the phone number was wrong and when I calledp it went to a general line. I had trouble filling in some of the fields, some didn't work and had to submit a ticket, and the number fields don't take a decimal or you get an error message with no explanation. I needed a lot of information about my husband that i can't get because we are separated and it's not amicable. The fee is NON-REFUNDABLE with only a few exceptions.

Helped but not honest This website did actually help me get through my divorce. The papers were mostly accurate, but I did need to get help from a clerk at the court house directing me on how to file.( I did not need all the forms at once and I had to add one or two but not too daunting a process.) My real complaint is two years later ( I used their services in 2017) that they are still trying to charge my credit card. Luckily I used my amex and they are investigating. This is the second time that they tried to charge me a fee for nothing . BEWARE, they are fraudulently charging your cards after the transactions and subscriptions have been cancelled.