Download I am having a very hard time downloading my paperwork. I have no way to contact the company the phone number just rings once and hangs up

I'm giving a 4 stars not because of the… I'm giving a 4 stars not because of the service but because of office hours. but in overall they are prompt on replies and very much to the point needed. I have requested a couple of replies were i had issues and they were prompt on helping out, they also break it down for you so you can follow procedure easily. thank you for everything.

I had a lot of trouble with the promises of a caseworker and the website I had a lot of trouble with the website. They also told me I had a "caseworker" who would help me and gave me the name in an email and phone number. First of all the phone number was wrong and when I calledp it went to a general line. I had trouble filling in some of the fields, some didn't work and had to submit a ticket, and the number fields don't take a decimal or you get an error message with no explanation. I needed a lot of information about my husband that i can't get because we are separated and it's not amicable. The fee is NON-REFUNDABLE with only a few exceptions.

Every time you edit your papers you… Every time you edit your papers you have to wait another two days because they have to be resubmitted for viewing (which you can expedite to 30 minutes if you pay $$). I've already waited weeks because I thought everything was ready to go and I apparently needed to submit the papers for review which I was never told. So far this has been very annoying.

Still waiting on everything Still waiting on everything. I like that they walk you through everything but all the extra fees just to get a download is ridiculous! I just called a lawyer and I hope I get all the information need I is sent to me.... so someone can actually help me. I trusted this website because it was the most expensive on the internet. Dont look like a fool just go with a cheaper divorce lawyer, TAKES WAYYYY TO LONG!!!!!! WHAT IF HE FILED BEFORE ME>>>>> I HAD TO CLICK ON A INK TO finalize IT!!!!