Elizabeth
GBIf I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!
Raymond Roberts
GBWaste of time Waste of time. It has taken so ling to prosess these forms that my spouce has hired a lawyer and the divorce is costing thousands of dollars more than planned. The web forms will not update with new information. Date fields will not accept new dates. Number fields will not accept new numbers and no one on there staff knows how to fix any of the problems. They just tell you that it looks right on their computer, but the forms do not print out with the correct information.
Colleen
GBDO NOT USE!! DO NOT USE! Paid for the service and started to fill out forms. Next day my log in won't work. Verified the login inform was correct. Their phone number is disconnected. They don't respond to emails. Highly concerned I provided a lot of personal and financial information to a company that is either a scam or no long in operation.
Annalee Pinnock
GBEvery time you edit your papers you… Every time you edit your papers you have to wait another two days because they have to be resubmitted for viewing (which you can expedite to 30 minutes if you pay $$). I've already waited weeks because I thought everything was ready to go and I apparently needed to submit the papers for review which I was never told. So far this has been very annoying.
Michelle
GBSmooth process with their help Smooth process with their help. I would recommend them over an expensive attorney. However, double check the quit claim deed form accepted by your county of residence before buying theirs. My county didn't accept it and I had to pay for the correct one on another site.