Download I am having a very hard time downloading my paperwork. I have no way to contact the company the phone number just rings once and hangs up

Paperwork rejected initially the service was fine. However the documentation was not accepted by Florida. The alimony portion of the filing was removed from the printout. In trying to reach the company to resolve this issue I was consistently put on extended holds with the smooth jazz elevator music creating a brain worm. Followup: They did reach out to me allowing the paperwork to be regenerated. This lasted only one day however. I ended up doing the one form manually from a free printout from the courthouse website.

RIDICULOUS! DON'T USE THEM!!!!! RIDICULOUS!! WHY DOES IT MATTER WHAT MY HEIGHT AND WEIGHT IS OR WHAT COLOR MY EYES ARE?? OR WHERE I OR MY SOON TO BE EX WORK?? WE HAVE AGREEDED ON EVERYTHING AND JUST WANTED IT TO BE SIMPLE EASY QUICK DIVORCE PAPER PREPARATIONS!!!!

I had a lot of trouble with the promises of a caseworker and the website I had a lot of trouble with the website. They also told me I had a "caseworker" who would help me and gave me the name in an email and phone number. First of all the phone number was wrong and when I calledp it went to a general line. I had trouble filling in some of the fields, some didn't work and had to submit a ticket, and the number fields don't take a decimal or you get an error message with no explanation. I needed a lot of information about my husband that i can't get because we are separated and it's not amicable. The fee is NON-REFUNDABLE with only a few exceptions.

Helped but not honest This website did actually help me get through my divorce. The papers were mostly accurate, but I did need to get help from a clerk at the court house directing me on how to file.( I did not need all the forms at once and I had to add one or two but not too daunting a process.) My real complaint is two years later ( I used their services in 2017) that they are still trying to charge my credit card. Luckily I used my amex and they are investigating. This is the second time that they tried to charge me a fee for nothing . BEWARE, they are fraudulently charging your cards after the transactions and subscriptions have been cancelled.