I had a lot of trouble with the promises of a caseworker and the website I had a lot of trouble with the website. They also told me I had a "caseworker" who would help me and gave me the name in an email and phone number. First of all the phone number was wrong and when I calledp it went to a general line. I had trouble filling in some of the fields, some didn't work and had to submit a ticket, and the number fields don't take a decimal or you get an error message with no explanation. I needed a lot of information about my husband that i can't get because we are separated and it's not amicable. The fee is NON-REFUNDABLE with only a few exceptions.

Paperwork rejected initially the service was fine. However the documentation was not accepted by Florida. The alimony portion of the filing was removed from the printout. In trying to reach the company to resolve this issue I was consistently put on extended holds with the smooth jazz elevator music creating a brain worm. Followup: They did reach out to me allowing the paperwork to be regenerated. This lasted only one day however. I ended up doing the one form manually from a free printout from the courthouse website.

If I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!

A complete waste of time and money A complete waste of time and money. I expected some amount of human review in the process but this is a 100% automated form dump just like the others, only at three times the price. There are cheaper ways to fill out these same forms where you don't have to pay monthly to access them. My final product had blanks where information and important child support numbers were left empty. Stay far away from this company and it's other faces online.

DO NOT USE, 100% SCAM!!! Edit: after this review, several others, along with a call to my credit card company, and many not very kind emails to the company, I was contacted and my forms were made available. I’ll keep updating to let you know if the forms are accepted at my court, but for now we go up to 3 stars from 1 No replies to email, phone not connected, chat feature on site doesn’t work. So far it seems I’ve given every bit of vital information to a total scam. DO NOT USE THIS SERVICE!!!