NKA
GBHelped but not honest This website did actually help me get through my divorce. The papers were mostly accurate, but I did need to get help from a clerk at the court house directing me on how to file.( I did not need all the forms at once and I had to add one or two but not too daunting a process.) My real complaint is two years later ( I used their services in 2017) that they are still trying to charge my credit card. Luckily I used my amex and they are investigating. This is the second time that they tried to charge me a fee for nothing . BEWARE, they are fraudulently charging your cards after the transactions and subscriptions have been cancelled.
Raymond Roberts
GBWaste of time Waste of time. It has taken so ling to prosess these forms that my spouce has hired a lawyer and the divorce is costing thousands of dollars more than planned. The web forms will not update with new information. Date fields will not accept new dates. Number fields will not accept new numbers and no one on there staff knows how to fix any of the problems. They just tell you that it looks right on their computer, but the forms do not print out with the correct information.
Desaree Salazar
GBStill waiting on everything Still waiting on everything. I like that they walk you through everything but all the extra fees just to get a download is ridiculous! I just called a lawyer and I hope I get all the information need I is sent to me.... so someone can actually help me. I trusted this website because it was the most expensive on the internet. Dont look like a fool just go with a cheaper divorce lawyer, TAKES WAYYYY TO LONG!!!!!! WHAT IF HE FILED BEFORE ME>>>>> I HAD TO CLICK ON A INK TO finalize IT!!!!
Rose
GBI had a lot of trouble with the promises of a caseworker and the website I had a lot of trouble with the website. They also told me I had a "caseworker" who would help me and gave me the name in an email and phone number. First of all the phone number was wrong and when I calledp it went to a general line. I had trouble filling in some of the fields, some didn't work and had to submit a ticket, and the number fields don't take a decimal or you get an error message with no explanation. I needed a lot of information about my husband that i can't get because we are separated and it's not amicable. The fee is NON-REFUNDABLE with only a few exceptions.
George
GBI'm giving a 4 stars not because of the… I'm giving a 4 stars not because of the service but because of office hours. but in overall they are prompt on replies and very much to the point needed. I have requested a couple of replies were i had issues and they were prompt on helping out, they also break it down for you so you can follow procedure easily. thank you for everything.