Colleen
GBDO NOT USE!! DO NOT USE! Paid for the service and started to fill out forms. Next day my log in won't work. Verified the login inform was correct. Their phone number is disconnected. They don't respond to emails. Highly concerned I provided a lot of personal and financial information to a company that is either a scam or no long in operation.
Elizabeth
GBIf I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!
Kristyn Criss
GBMisrepresented timelines severely.. Misrepresented timelines severely... stated 2-3 days to get my completed forms back. Then sent me 3 emails in 12 hours saying my forms were completed. When I looked there were no forms available so I emailed support. They said "In a review of your account, we found that you have requested legal separation documents. The forms take 2-3 weeks to prepare." Seriously, terrible business. Does it get any worse? Complete ripoff. Go elsewhere, anywhere else.
Michelle
GBSmooth process with their help Smooth process with their help. I would recommend them over an expensive attorney. However, double check the quit claim deed form accepted by your county of residence before buying theirs. My county didn't accept it and I had to pay for the correct one on another site.
Benjamin
GBI have sent several emails since the⦠I have sent several emails since the beginning of the year requesting our forms so we can begin processs to no avail. Our year of separation was up on Jan 1, 2023 and my support person sent me an email in Aug 2022 that the process would be on hold until we said to start at the new year. Well the clock is ticking, our Better Business office and State's Attorney office are waiting for my response. To date your 15 years of saisfactory service you discuss has not impressed me. Waiting for forms.