Paperwork rejected initially the service was fine. However the documentation was not accepted by Florida. The alimony portion of the filing was removed from the printout. In trying to reach the company to resolve this issue I was consistently put on extended holds with the smooth jazz elevator music creating a brain worm. Followup: They did reach out to me allowing the paperwork to be regenerated. This lasted only one day however. I ended up doing the one form manually from a free printout from the courthouse website.

Very simple cut and dry divorce Very simple cut and dry divorce. No kids and have lived in separate states for 9 years. I don't understand why it took me through all of that unnecessary information. I hope this is as easy as they make it seem.

I'm giving a 4 stars not because of the… I'm giving a 4 stars not because of the service but because of office hours. but in overall they are prompt on replies and very much to the point needed. I have requested a couple of replies were i had issues and they were prompt on helping out, they also break it down for you so you can follow procedure easily. thank you for everything.

I have sent several emails since the… I have sent several emails since the beginning of the year requesting our forms so we can begin processs to no avail. Our year of separation was up on Jan 1, 2023 and my support person sent me an email in Aug 2022 that the process would be on hold until we said to start at the new year. Well the clock is ticking, our Better Business office and State's Attorney office are waiting for my response. To date your 15 years of saisfactory service you discuss has not impressed me. Waiting for forms.

If I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!