Heather Johnson
GBVery simple cut and dry divorce Very simple cut and dry divorce. No kids and have lived in separate states for 9 years. I don't understand why it took me through all of that unnecessary information. I hope this is as easy as they make it seem.
Elizabeth
GBIf I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!
Ben V
GBA complete waste of time and money A complete waste of time and money. I expected some amount of human review in the process but this is a 100% automated form dump just like the others, only at three times the price. There are cheaper ways to fill out these same forms where you don't have to pay monthly to access them. My final product had blanks where information and important child support numbers were left empty. Stay far away from this company and it's other faces online.
Bob Jennings
GBPaperwork rejected initially the service was fine. However the documentation was not accepted by Florida. The alimony portion of the filing was removed from the printout. In trying to reach the company to resolve this issue I was consistently put on extended holds with the smooth jazz elevator music creating a brain worm. Followup: They did reach out to me allowing the paperwork to be regenerated. This lasted only one day however. I ended up doing the one form manually from a free printout from the courthouse website.
Kristyn Criss
GBMisrepresented timelines severely.. Misrepresented timelines severely... stated 2-3 days to get my completed forms back. Then sent me 3 emails in 12 hours saying my forms were completed. When I looked there were no forms available so I emailed support. They said "In a review of your account, we found that you have requested legal separation documents. The forms take 2-3 weeks to prepare." Seriously, terrible business. Does it get any worse? Complete ripoff. Go elsewhere, anywhere else.