I had a lot of trouble with the promises of a caseworker and the website I had a lot of trouble with the website. They also told me I had a "caseworker" who would help me and gave me the name in an email and phone number. First of all the phone number was wrong and when I calledp it went to a general line. I had trouble filling in some of the fields, some didn't work and had to submit a ticket, and the number fields don't take a decimal or you get an error message with no explanation. I needed a lot of information about my husband that i can't get because we are separated and it's not amicable. The fee is NON-REFUNDABLE with only a few exceptions.

DO NOT USE!! DO NOT USE! Paid for the service and started to fill out forms. Next day my log in won't work. Verified the login inform was correct. Their phone number is disconnected. They don't respond to emails. Highly concerned I provided a lot of personal and financial information to a company that is either a scam or no long in operation.

DO NOT USE, 100% SCAM!!! Edit: after this review, several others, along with a call to my credit card company, and many not very kind emails to the company, I was contacted and my forms were made available. I’ll keep updating to let you know if the forms are accepted at my court, but for now we go up to 3 stars from 1 No replies to email, phone not connected, chat feature on site doesn’t work. So far it seems I’ve given every bit of vital information to a total scam. DO NOT USE THIS SERVICE!!!

If I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!

Helped but not honest This website did actually help me get through my divorce. The papers were mostly accurate, but I did need to get help from a clerk at the court house directing me on how to file.( I did not need all the forms at once and I had to add one or two but not too daunting a process.) My real complaint is two years later ( I used their services in 2017) that they are still trying to charge my credit card. Luckily I used my amex and they are investigating. This is the second time that they tried to charge me a fee for nothing . BEWARE, they are fraudulently charging your cards after the transactions and subscriptions have been cancelled.