Linda
GBDownload I am having a very hard time downloading my paperwork. I have no way to contact the company the phone number just rings once and hangs up
Desaree Salazar
GBStill waiting on everything Still waiting on everything. I like that they walk you through everything but all the extra fees just to get a download is ridiculous! I just called a lawyer and I hope I get all the information need I is sent to me.... so someone can actually help me. I trusted this website because it was the most expensive on the internet. Dont look like a fool just go with a cheaper divorce lawyer, TAKES WAYYYY TO LONG!!!!!! WHAT IF HE FILED BEFORE ME>>>>> I HAD TO CLICK ON A INK TO finalize IT!!!!
Tae Zerangue
GBDO NOT USE, 100% SCAM!!! Edit: after this review, several others, along with a call to my credit card company, and many not very kind emails to the company, I was contacted and my forms were made available. I’ll keep updating to let you know if the forms are accepted at my court, but for now we go up to 3 stars from 1 No replies to email, phone not connected, chat feature on site doesn’t work. So far it seems I’ve given every bit of vital information to a total scam. DO NOT USE THIS SERVICE!!!
Elizabeth
GBIf I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!
Rose
GBI had a lot of trouble with the promises of a caseworker and the website I had a lot of trouble with the website. They also told me I had a "caseworker" who would help me and gave me the name in an email and phone number. First of all the phone number was wrong and when I calledp it went to a general line. I had trouble filling in some of the fields, some didn't work and had to submit a ticket, and the number fields don't take a decimal or you get an error message with no explanation. I needed a lot of information about my husband that i can't get because we are separated and it's not amicable. The fee is NON-REFUNDABLE with only a few exceptions.