Raymond Roberts
GBWaste of time Waste of time. It has taken so ling to prosess these forms that my spouce has hired a lawyer and the divorce is costing thousands of dollars more than planned. The web forms will not update with new information. Date fields will not accept new dates. Number fields will not accept new numbers and no one on there staff knows how to fix any of the problems. They just tell you that it looks right on their computer, but the forms do not print out with the correct information.
Rose
GBI had a lot of trouble with the promises of a caseworker and the website I had a lot of trouble with the website. They also told me I had a "caseworker" who would help me and gave me the name in an email and phone number. First of all the phone number was wrong and when I calledp it went to a general line. I had trouble filling in some of the fields, some didn't work and had to submit a ticket, and the number fields don't take a decimal or you get an error message with no explanation. I needed a lot of information about my husband that i can't get because we are separated and it's not amicable. The fee is NON-REFUNDABLE with only a few exceptions.
Michelle
GBSmooth process with their help Smooth process with their help. I would recommend them over an expensive attorney. However, double check the quit claim deed form accepted by your county of residence before buying theirs. My county didn't accept it and I had to pay for the correct one on another site.
Elizabeth
GBIf I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!
Desaree Salazar
GBStill waiting on everything Still waiting on everything. I like that they walk you through everything but all the extra fees just to get a download is ridiculous! I just called a lawyer and I hope I get all the information need I is sent to me.... so someone can actually help me. I trusted this website because it was the most expensive on the internet. Dont look like a fool just go with a cheaper divorce lawyer, TAKES WAYYYY TO LONG!!!!!! WHAT IF HE FILED BEFORE ME>>>>> I HAD TO CLICK ON A INK TO finalize IT!!!!