Elizabeth
GBIf I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!
Tracy
GBRIDICULOUS! DON'T USE THEM!!!!! RIDICULOUS!! WHY DOES IT MATTER WHAT MY HEIGHT AND WEIGHT IS OR WHAT COLOR MY EYES ARE?? OR WHERE I OR MY SOON TO BE EX WORK?? WE HAVE AGREEDED ON EVERYTHING AND JUST WANTED IT TO BE SIMPLE EASY QUICK DIVORCE PAPER PREPARATIONS!!!!
Annalee Pinnock
GBEvery time you edit your papers you… Every time you edit your papers you have to wait another two days because they have to be resubmitted for viewing (which you can expedite to 30 minutes if you pay $$). I've already waited weeks because I thought everything was ready to go and I apparently needed to submit the papers for review which I was never told. So far this has been very annoying.
NKA
GBHelped but not honest This website did actually help me get through my divorce. The papers were mostly accurate, but I did need to get help from a clerk at the court house directing me on how to file.( I did not need all the forms at once and I had to add one or two but not too daunting a process.) My real complaint is two years later ( I used their services in 2017) that they are still trying to charge my credit card. Luckily I used my amex and they are investigating. This is the second time that they tried to charge me a fee for nothing . BEWARE, they are fraudulently charging your cards after the transactions and subscriptions have been cancelled.
Kristyn Criss
GBMisrepresented timelines severely.. Misrepresented timelines severely... stated 2-3 days to get my completed forms back. Then sent me 3 emails in 12 hours saying my forms were completed. When I looked there were no forms available so I emailed support. They said "In a review of your account, we found that you have requested legal separation documents. The forms take 2-3 weeks to prepare." Seriously, terrible business. Does it get any worse? Complete ripoff. Go elsewhere, anywhere else.