Tae Zerangue
GBDO NOT USE, 100% SCAM!!! Edit: after this review, several others, along with a call to my credit card company, and many not very kind emails to the company, I was contacted and my forms were made available. I’ll keep updating to let you know if the forms are accepted at my court, but for now we go up to 3 stars from 1 No replies to email, phone not connected, chat feature on site doesn’t work. So far it seems I’ve given every bit of vital information to a total scam. DO NOT USE THIS SERVICE!!!
Kristyn Criss
GBMisrepresented timelines severely.. Misrepresented timelines severely... stated 2-3 days to get my completed forms back. Then sent me 3 emails in 12 hours saying my forms were completed. When I looked there were no forms available so I emailed support. They said "In a review of your account, we found that you have requested legal separation documents. The forms take 2-3 weeks to prepare." Seriously, terrible business. Does it get any worse? Complete ripoff. Go elsewhere, anywhere else.
Elizabeth
GBIf I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!
Ben V
GBA complete waste of time and money A complete waste of time and money. I expected some amount of human review in the process but this is a 100% automated form dump just like the others, only at three times the price. There are cheaper ways to fill out these same forms where you don't have to pay monthly to access them. My final product had blanks where information and important child support numbers were left empty. Stay far away from this company and it's other faces online.
Linda
GBDownload I am having a very hard time downloading my paperwork. I have no way to contact the company the phone number just rings once and hangs up