I recommend this company to anyone I recommend this company to anyone. They will not give up on you and go out of their way to satisfy you. They answer their phone and don't give you a run around. Trust Arrow is true to their motto about satisfying their customers.

I was So Disgusted with my loan… I was So Disgusted with my loan situation Until I contacted Trust Arrow For Help. Service was excellent, the Advisor made me feel wonderful knowing my loan was going to be taken care of with their help

So when I had signed up So when I had signed up, immediately the Agent Sara Smith got smart with me over the phone. I still went through with it because I wanted to get rid of my student loans, i go online to read reviews and they are all bad. So i called to cancel & Sara repeatedly hung up on me, was being so rude to me saying I work a regular Job unlike her. If I could get ahold of someone that is hire up from her that I can personally talk too that would be great. Till then, i will be finding a different company that will help me out with my student loans. & this has nothing to do with me getting a refund. This has something to do with how the agent SARA SMITH talked to me over the phone. She was being RUDE! this company is a joke.

Trust Pilot reviews are more honest than google or tripadvisor We are new to Trust Pilot so perhaps still in the "honeymoon period". Anyway, like many reviewers, we feel strongest about really good or really bad experiences so our scores tend to be either 5star or 1star. Trust Pilot has a mechanism for checking validity of reviews where they may ask for proof that the review is actually true (which is NOT the case for Trip Advisor or Google!). We like that and strongly believe reviews MUST be truthful statements, free from defamation and provable. We also believe that a review rating without comments is not a review by definition. Such a ruling would eliminate 100's of millions of google "reviews" immediately and leave the review "space" a cleaner and more reasonable environment for businesses everywhere. Keep up the good work Trust Pilot - we like you!

I am reading the reviews which there… I am reading the reviews which there are, apparently, more bad reviews than good and it seems that, with all of them, they give a standard reply to contact them and they will be happy to resolve it...even though there are several reviews complaining about lack of communication and not being able to reach anyone.