Trust Arrow

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2.05
Based on 20 Reviews

5

20.00%

4

5.00%

3

0.00%

2

10.00%

1

65.00%
About Trust Arrow

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Katie Hansen
GB

Are you affiliated with fedloan… Are you affiliated with fedloan servicing?!? I’m still confused because there are multiple companies approaching me and I dont know who to trust. Please respond if you are or are not affiliated with them?

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Yvonne Moser
GB

I'm disappointed they didn't contact me… I'm disappointed they didn't contact me regarding where we are with the loan process. I was continuing to receive call from the debt collector. I'm still not sure where we are with the process.

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Michael S Jenkins
GB

I'm still getting messages from Nelnet… I'm still getting messages from Nelnet saying I owe money. I just read your BBB rating and your nona credited business. Now I can't access my account on my FAFSA and you have my social security on your file

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jim
GB

Trust Pilot reviews are more honest than google or tripadvisor We are new to Trust Pilot so perhaps still in the "honeymoon period". Anyway, like many reviewers, we feel strongest about really good or really bad experiences so our scores tend to be either 5star or 1star. Trust Pilot has a mechanism for checking validity of reviews where they may ask for proof that the review is actually true (which is NOT the case for Trip Advisor or Google!). We like that and strongly believe reviews MUST be truthful statements, free from defamation and provable. We also believe that a review rating without comments is not a review by definition. Such a ruling would eliminate 100's of millions of google "reviews" immediately and leave the review "space" a cleaner and more reasonable environment for businesses everywhere. Keep up the good work Trust Pilot - we like you!

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Sylvia Nicholson
GB

Trust Arrow was upfront and honest and… Trust Arrow was upfront and honest and they did everything I was promised by them. Whenever I had any question, they were right there to answer and were extremely helpful. I would recommend them to anyone who needs assistance dealing with student loan issues. I thank them for all they did.

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