Couldn't be happier with the manuscript… Couldn't be happier with the manuscript they crafted. Spot-on with my vision. Will definitely rely on their services again!

I was able to get all the information I… I was able to get all the information I needed for the start of my upcoming novel. The customer service agent whose name I believe to be, Haley Stringfellow, was kind and patient with me. I look forward to working with her again in the future, as she seemed to be quite understanding of my financial situation. Thank you again, Penguinbookwriters, this was an enjoyable experience.

Haley (Stringfellow) is honest Haley (Stringfellow) is honest, helpful and constructive! I felt like I was having a genuine conversation versus a cliche of auto responses. She had a pleasant sense of humor. I enjoyed speaking with her.

I lost $8500 AUD I lost $8500 AUD. They did not take me through the proper process. In other words what I paid for I was never going to receive. The so called evaluations I received appeared to be AI generated with no call to action. I formally terminated the contract and no final invoice received. I have reported these people to the FBI for investigation. Referring to Penguin's reply below, if you were a legitimate business I would happily do so. To prove that please show evidence of your business name registration and the legal entity that you purport to sign contracts with authors. In reference to your amended reply below I note that you have not proven that you are a legitimate business. If you were I would not have any need to put a review in.

Haley Stringfellow was fantastic and… Haley Stringfellow was fantastic and didn't pressure me to see about getting my book published. I feel it's very possible to get my manuscript into the hands of potential buyers. I'm very excited for the future!