VMP always goes above and beyond to… VMP always goes above and beyond to make sure I’m satisfied as a customer. I appreciate the detail and care they give to their records and the ease of being a member. I recommend VMP to just about anyone I know who is into records.

Great products; easy shipping to the UK; great customer service I've been using VMP for just over a year; the products are fantastic - even with the extra charge to ship to the UK they are cheaper than most new releases; the customer service is really good - they will attempt to sort out any little issue you may have - highly recommended

Excellent customer service Excellent customer service. Brilliant choices of records on vinyl. Flash sales, and free shipping. What's not to like!

Even a gift subscription isn't worth it Setting up an account with a gift subscription you still have to provide your credit card. They don't charge you until your gift subscription is up then they assume you want your subscription to continue. They provide no phone number so I'm still waiting to get refunded and while I'm waiting they ship another record which will make it so much harder now to get refunded. Overall their site and customer service is awful

More pros than cons. I totally loved being a member of the Dolly Parton vinyl club. I just wish more of the albums issued were new-to-vinyl units, as opposed to re-issue on vinyl. Plus, for some reason my friends around the US who were also in that club, received theirs in the mail weeks before I did, and no explanation was ever given.