Isaac Popowski
AUBorderline scam, bad customer service, bad range After selecting Australia and putting in our Australian shipping details we were horrified to learn the price was in USD and only found out when an additional $300 and huge international transaction fee came out of our account. The range in general sucks and despite sending me 100+ emails in a year, I have yet to receive one reminding me the swaps window will close soon, which would be very helpful (i missed the window and received garbage three times). I have contacted customer service about both of the above complaints and received no response. Additionally, after cancelling my subscription, I was told I am unable to make a swap this month because my subscription is ending, even though I still have one more record coming. This means I am receiving a remastered jazz record from 1975 containing a whopping six songs in total (three to a side). There is absolutely no reason I shouldn't be able to swap this, given the swap window is still open, but I have still been told I am unable to do it. The service provides everything it says it provides, but the website sucks and so does the customer service. I'm sure they're making a mint selling overpriced mass produced records and making it as difficult as possible for their subscribers to switch off. Dishonest and deceptive business model, very disappointing.
Greg Knostman
GBEvery experience is positive Not sure which experience but everything was smooth as usual. Everyone at VMP is helpful, professional, and cool. Whenever there is an issue it’s dealt with promptly and correctly. It’s a great gift for the vinyl lover in your life and you only get what you want. I love VMP.
Dennis Shears
GBMore pros than cons. I totally loved being a member of the Dolly Parton vinyl club. I just wish more of the albums issued were new-to-vinyl units, as opposed to re-issue on vinyl. Plus, for some reason my friends around the US who were also in that club, received theirs in the mail weeks before I did, and no explanation was ever given.
Dominik Bedeničić
HRGreat vinyl The sound is great, and I love the rare album pressed on the vinyl - Honky Tonk Angels. But, unfortunately, the package came a bit wrinkly, and the inner and outer sleeve a bit torn. Otherwise, I really like the concept.
Kevin
GBLoved Vinyl Me Parton Loved Vinyl Me Parton. Great quality, shipping and extras. Unfortunately, none of the other tracks appeal to me enough to continue my membership.