Dennis Shears
GBMore pros than cons. I totally loved being a member of the Dolly Parton vinyl club. I just wish more of the albums issued were new-to-vinyl units, as opposed to re-issue on vinyl. Plus, for some reason my friends around the US who were also in that club, received theirs in the mail weeks before I did, and no explanation was ever given.
James Basham
GBAwesome subscription Very good. If you have a broad taste In music then the subscription is very worthwhile. There's a lot of people complaining on here that clearly didn't read the subscription details properly. Parcels often go missing once they arrive in the UK but that's no fault of theirs, and they always replace items or give store credit. I'm so impressed with VMP that ove changed my subscription to a 12 month one.
Kwerkmoder
GBI ordered 5 vinyls to the value of 130… I ordered 5 vinyls to the value of 130 uk pounds. I got notification that the items had been shipped on the 9th April. Two weeks later and I look at the shipping website and the package hasn’t moved. I contact VMP and tell them this. They tell me that they will ship the order again. 4 days later and it’s still not been shipped. I then contact them on the 1st may and tell them to cancel the order. They then have the temerity to refund 109 uk pounds saying that they took off 21 pounds for shipping even though they haven’t shipped anything. Having to go through my credit card company to get a refund on the difference. An utter disgrace of a company.
HC DE
GBThis has to be one of the lamest… This has to be one of the lamest experiences I've ever had. Their catalogue is nothing special. Who cares about special edition or colored vinyl. If it is essential, then you probably already own it. They also want your credit card information to start a gift subscription so they can automatically bill you when you forget to cancel. Curate your own music, don't let some else do it for you, and support your local record store not VMP.
Heather Berginc
GBEven a gift subscription isn't worth it Setting up an account with a gift subscription you still have to provide your credit card. They don't charge you until your gift subscription is up then they assume you want your subscription to continue. They provide no phone number so I'm still waiting to get refunded and while I'm waiting they ship another record which will make it so much harder now to get refunded. Overall their site and customer service is awful