I ordered 5 vinyls to the value of 130… I ordered 5 vinyls to the value of 130 uk pounds. I got notification that the items had been shipped on the 9th April. Two weeks later and I look at the shipping website and the package hasn’t moved. I contact VMP and tell them this. They tell me that they will ship the order again. 4 days later and it’s still not been shipped. I then contact them on the 1st may and tell them to cancel the order. They then have the temerity to refund 109 uk pounds saying that they took off 21 pounds for shipping even though they haven’t shipped anything. Having to go through my credit card company to get a refund on the difference. An utter disgrace of a company.

VMP always goes above and beyond to… VMP always goes above and beyond to make sure I’m satisfied as a customer. I appreciate the detail and care they give to their records and the ease of being a member. I recommend VMP to just about anyone I know who is into records.

Dragged my heels with joining this… Dragged my heels with joining this after I read about it a while back but signed up this year as a treat to myself because they've had some absolute blinders as records of the month in the past. Am 2 records into a 3 month membership and the selections and experience has been great. Not had any problems with deliveries or defects yet but confident that these will be resolved quickly if I do. Have already changed my 3 month to a full 12 month membership at next renewal so you can't get a better endorsement than that.

Great vinyl The sound is great, and I love the rare album pressed on the vinyl - Honky Tonk Angels. But, unfortunately, the package came a bit wrinkly, and the inner and outer sleeve a bit torn. Otherwise, I really like the concept.

Great products; easy shipping to the UK; great customer service I've been using VMP for just over a year; the products are fantastic - even with the extra charge to ship to the UK they are cheaper than most new releases; the customer service is really good - they will attempt to sort out any little issue you may have - highly recommended