I ordered 5 vinyls to the value of 130… I ordered 5 vinyls to the value of 130 uk pounds. I got notification that the items had been shipped on the 9th April. Two weeks later and I look at the shipping website and the package hasn’t moved. I contact VMP and tell them this. They tell me that they will ship the order again. 4 days later and it’s still not been shipped. I then contact them on the 1st may and tell them to cancel the order. They then have the temerity to refund 109 uk pounds saying that they took off 21 pounds for shipping even though they haven’t shipped anything. Having to go through my credit card company to get a refund on the difference. An utter disgrace of a company.

Even a gift subscription isn't worth it Setting up an account with a gift subscription you still have to provide your credit card. They don't charge you until your gift subscription is up then they assume you want your subscription to continue. They provide no phone number so I'm still waiting to get refunded and while I'm waiting they ship another record which will make it so much harder now to get refunded. Overall their site and customer service is awful

Great vinyl The sound is great, and I love the rare album pressed on the vinyl - Honky Tonk Angels. But, unfortunately, the package came a bit wrinkly, and the inner and outer sleeve a bit torn. Otherwise, I really like the concept.

Great products; easy shipping to the UK; great customer service I've been using VMP for just over a year; the products are fantastic - even with the extra charge to ship to the UK they are cheaper than most new releases; the customer service is really good - they will attempt to sort out any little issue you may have - highly recommended

Awesome subscription Very good. If you have a broad taste In music then the subscription is very worthwhile. There's a lot of people complaining on here that clearly didn't read the subscription details properly. Parcels often go missing once they arrive in the UK but that's no fault of theirs, and they always replace items or give store credit. I'm so impressed with VMP that ove changed my subscription to a 12 month one.