Diana Maier
GBDon't buy from them! Very poor customer service. Ordered an item to be shipped to the UK. No tracking information available for 3 weeks and now on the DHL site the tracking number appear incorrect. Contacted them once, very unhelpful and now I contacted for a refund that I don't know if I'm going to receive. Stay away from this company!!!
Heather Berginc
USEven a gift subscription isn't worth it Setting up an account with a gift subscription you still have to provide your credit card. They don't charge you until your gift subscription is up then they assume you want your subscription to continue. They provide no phone number so I'm still waiting to get refunded and while I'm waiting they ship another record which will make it so much harder now to get refunded. Overall their site and customer service is awful
Andy Elliott
GBDragged my heels with joining this… Dragged my heels with joining this after I read about it a while back but signed up this year as a treat to myself because they've had some absolute blinders as records of the month in the past. Am 2 records into a 3 month membership and the selections and experience has been great. Not had any problems with deliveries or defects yet but confident that these will be resolved quickly if I do. Have already changed my 3 month to a full 12 month membership at next renewal so you can't get a better endorsement than that.
James Basham
GBAwesome subscription Very good. If you have a broad taste In music then the subscription is very worthwhile. There's a lot of people complaining on here that clearly didn't read the subscription details properly. Parcels often go missing once they arrive in the UK but that's no fault of theirs, and they always replace items or give store credit. I'm so impressed with VMP that ove changed my subscription to a 12 month one.
HC DE
USThis has to be one of the lamest… This has to be one of the lamest experiences I've ever had. Their catalogue is nothing special. Who cares about special edition or colored vinyl. If it is essential, then you probably already own it. They also want your credit card information to start a gift subscription so they can automatically bill you when you forget to cancel. Curate your own music, don't let some else do it for you, and support your local record store not VMP.