My experience with with Amazon Pro Hub to have… I signed up with Amazon Pro Hub to have my book published on October 11, 2022. I was promised that my book would be published by Christmas. But week after week the work kept stalling. Until Roger Hood took over and became my project manager on December 15. Things really took off under Roger. He was attentive and communicative (he would call me or take my call). Roger was always respectful. He did not pressure me to buy any other services than to get my book published. With Roger Hood as my project manager, the work got a boost and we raced to the finished line. In short my experience depended on the project manager. If I knew better, I'd have requested for a different manager when the first one wasn't working for me. But the fact that AMZ changed my manager without my asking speaks well of them too. Somehow, someone noticed and made the change. Of which I'm grateful.

Exceptional service I am receiving an exceptional experience and service from Frank Morrison and team. He goes above and beyond, is so knowledgeable, sincere and really, truly has my interest at heart.

What an incredible journey!! Was totally unprepared for this experience. Everyone on my team worked diligently to get me up and running with the story I created. Beings this was my first book, I was completely clueless and they have all been guiding me through the process patiently, which was more than I ever imagined. Even though they are all quite busy helping all of us to achieve our goals, they always take the time to answer questions, lend advice and direct you down a better path. My thanks to each person who has had a hand in helping me get started on my journey. Fantastic group of people!!!! None of this would've been possible without their expert professionalism.

Communication With Your Team is Key! I had a fairly good rapport with my publishing team. They did great work with the cover. They listened to my suggestions. Every now and then I'd be curious about something, and I would have to be proactive about inquiring what something means, or why something was done the way it was. I would have liked to have been kept in the loop a little better (e.g., why certain decisions were made, etc). But all in all communication was good. Also, I am an amateur at editing and formatting. It is an area I needed much help in, but I ended up having to do some of the work in recognizing whether footnotes were done correctly. I noticed that they weren't consistent the way I wrote them. So, I had to speak up about making sure we standardized them. But aside from a few areas where I felt I was on my own with respect to catching formatting mistakes, the team did a wonderful job!

All the people who I worked with… All the people who I worked with helping to publish my book met and exceeded all my expectations. They made the book cover way better than I could of imagined. Their work on describing the book on the back of the book was phenomenal. Always keeping me in the loop and extremely professional.