Exceptional service I am receiving an exceptional experience and service from Frank Morrison and team. He goes above and beyond, is so knowledgeable, sincere and really, truly has my interest at heart.

Mark Williams Mark Williams, was my knight in shining armour. He was an attentive listener, was in communication with me multiple times a day, when needed. god my books released quickly.

Great communication! I am a self-published author who has… I am a self-published author who has used other publishing companies and feel as if I did not get what I paid for. This is not so with AMZ Pro Hub. The entire process from submission to availability on Amazon and Kindle happened much faster than I expected. Chris Young was assigned as my project manager for my latest book, a Western entitled “Cheyenne Circumstance”. Communication has been great. My questions were answered immediately, either by email or via phone. He listened! Solutions to my questions and concerns were resolved quickly. I am nearing completion of another book and intend to use AMZ Pro Hub as my publisher when the time comes.

My experience with with Amazon Pro Hub to have… I signed up with Amazon Pro Hub to have my book published on October 11, 2022. I was promised that my book would be published by Christmas. But week after week the work kept stalling. Until Roger Hood took over and became my project manager on December 15. Things really took off under Roger. He was attentive and communicative (he would call me or take my call). Roger was always respectful. He did not pressure me to buy any other services than to get my book published. With Roger Hood as my project manager, the work got a boost and we raced to the finished line. In short my experience depended on the project manager. If I knew better, I'd have requested for a different manager when the first one wasn't working for me. But the fact that AMZ changed my manager without my asking speaks well of them too. Somehow, someone noticed and made the change. Of which I'm grateful.

Communication With Your Team is Key! I had a fairly good rapport with my publishing team. They did great work with the cover. They listened to my suggestions. Every now and then I'd be curious about something, and I would have to be proactive about inquiring what something means, or why something was done the way it was. I would have liked to have been kept in the loop a little better (e.g., why certain decisions were made, etc). But all in all communication was good. Also, I am an amateur at editing and formatting. It is an area I needed much help in, but I ended up having to do some of the work in recognizing whether footnotes were done correctly. I noticed that they weren't consistent the way I wrote them. So, I had to speak up about making sure we standardized them. But aside from a few areas where I felt I was on my own with respect to catching formatting mistakes, the team did a wonderful job!