Pretty good system I would say for the price this is the best system out there. I do wish there was a little more security to keep employees for accessing the whole system. We have had a few issues with z out not loafing but I have to say customer service has always took care of the proble.

There are some elements of the system… Room for Improvement - There are some elements of the system we really like but 1.) software is in need of basic improvements (sales tax, reporting and more) 2.) completely stunned that I couldn't check a customer out because my monthly Datio fee didn't process on my credit card and I was shut down without any notice, also 3.) had to follow up several times before I received a promotional credit.

Im beyond upset and will be taking action Im beyond upset and will be taking legal action. I canceled and you are still charging me!!!

Glitchy system Apart from looking cool, this POS system is very glitchy! I'm running the POS system for restaurants and every time I attempt to join bill my entire system crash. I have 2 bills that are frozen in my order list since last year. For some reason I cant click it to process payment. Couple times I've printed/ reset my day and all 0's show on my closing off report. Customer service response time is quick, but they all turn you around in circles having you do the same thing. I've gotten 3 different tickets for the same issues!!! I've shown then pictures and videos of the issue. They all stop responding after a certain time. Ohh!! and of course, one of them even blamed the pandemic!!

Just one complaint The system is so easy to use and it looks great. The few times I have dealt with customer services they were very quick to help. The only issue that I really have is that we have been on the system for about 5 months and my monthly fee just got raised. The price of the fee was one of the reasons I signed up with Datio. I've already purchased the system and I feel locked in because of that investment and now I find out it is more expensive than I had signed on for.