Onidah Arms
GBGreat Customer Service We like the POS system however we are still having some problems with the card reader.
Jeff Lucia
GBWOW! GREAT SYSTEM!! WOW! GREAT SYSTEM! I have never used a full itemized register before. This one has been well thought out, simple, and very easy to set up as well as for anyone to use. It has everything we need for startup and future plans. Easy to program right on the register or take home the iPad (must have option) or better yet leave it on the register, and enter data from you own ipad at home when you are not hurried during business hours. It is cloud based so by the time you come back in, everything was automatically loaded on the register ipad. Turn it on and you are ready for the day. You can set up users, and you can get a text every time an employee makes a sale. Great customer service!!! Whenever I had a question and called in, someone was there to assist, never rushed, and understood everything I had asked. Perfect system for beginners or businesses that want to get up and running in the same day. It is actually fun to add new items and be creative with the custom colorization of the buttons, and modifiers on how they function, that allow easy finding of products, and pricing.
Strawberry Moon
GBJust one complaint The system is so easy to use and it looks great. The few times I have dealt with customer services they were very quick to help. The only issue that I really have is that we have been on the system for about 5 months and my monthly fee just got raised. The price of the fee was one of the reasons I signed up with Datio. I've already purchased the system and I feel locked in because of that investment and now I find out it is more expensive than I had signed on for.
Nguyen
GBAside from looking good the system… Aside from looking good the system itself is not too great for the following reasons: 1)customers can’t see total unless iPad is flipped over. The small green led screen in front is useless because it shows the shops name, which is already visible every where 2)can’t search for which products are sold through which suppliers. We have over 700 skus and work with 13 suppliers, would be useful to search, let’s say Martignetti, and see which items we carry that go through Martignetti 3)I’m getting both emails and texts for inventory status, there should be an option to go with one or the other
Don
GBDatio used for 3 years, excellent! We have used the Datio POS terminal in our salon for 3 years. It is simple and intuitive to use. It took only minutes to set up and start using right out of the box. The customer Service is excellent. Highly recommend.