Epic

702 Marshall St, 94063, Redwood City, United States
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3.60
Based on 20 Reviews

5

50.00%

4

15.00%

3

5.00%

2

5.00%

1

25.00%
About Epic

Epic is the leading digital reading platform for kids 12 and under! Our fun, kid-safe, interactive reading platform fuels curiosity and reading confidence by letting kids freely explore their interests with instant, anytime access to a library of thousands of books, audiobooks, learning videos, and more. Our award-winning platform offers a huge variety of titles from leading publishers like Scholastic, National Geographic, HarperCollins, and more. With tens of thousands of books and learning videos (and counting), there’s something for every age, interest, and reading level. The Epic library has everything from picture books to chapter books, Read-To-Me books, audiobooks, graphic novels, comics, nonfiction and educational titles, educational videos, and more. Our library also contains Spanish-, French- and Chinese-language books. Some well-known books and series include: Big Nate Pete the Cat Curious George Clifford the Big Red Dog Sesame Street National Geographic Diary of a Wimpy Kid * Plus, our popular Epic Originals including Cat Ninja!

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AA
GB

Super Cool Books & Topics! Super cool books and topics! We see a large amount of books that interest us all, and they are great reads. We like the reader level categories too! Their series collections are quite nice as well. Something that we would like to see is The Advanced Reader (AR) point system included in the book description/information.

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Andrew Z
GB

Auto renewal comes with no warning or messages The service auto-renews, even if you cancel it on the renewal date. So I was charged for an entire year. The customer support links are circular and never provide an actual contact method. Book selection is for early readers, not good for kids as they get to middle age.

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customer
GB

I haven't been able to log in for some… Update: I was finally contacted by someone at Epic, and my issue has been resolved. My daughter does really enjoy the site, and they use it at our local public school. *** I haven't been able to log in for some time. The password reset option through the website hasn't worked despite multiple attempts. I have submitted a ticket through your automated system and haven't been contacted. Please help me get this resolved.

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ANJW
GB

I was getting charged almost $85 for a… I was getting charged almost $85 for a subscription I didn't even know I had. I have no idea how long I've been paying for this or how to even log in. I just happened to notice it was taken out of my account. I contacted Epic about this situation and haven't heard back, I'll update if I do. Update- I contacted Epic and they did get back to me within 24 hours. While they did refund my money for this month and cancel my subscription, I have apparently been paying for this since May of 2022. I know I wouldn't have signed up for something that was $85 a month when my child NEVER uses this so it's likely that it was free for 3 months or whatever and then it started charging. I wasn't receiving any transaction emails, nothing. I'll take blame for not canceling a subscription I didn't know I had (or must have forgotten about) and for not checking my CC transactions better, but they very discreetly steal money from you.

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Valorie Ruth a Thrilled Mom
GB

Monumental Reading Experience My daughter is now 11 years old and was introduced to EPIC the reading program two years ago in her elementary school. She is profoundly deaf with a CI that is and experimental prototype. Using the EPIC Read-To-Me Books she is able to follow along with the reader and has learned to listen to sounds/words and has learned to "hear" so much better. In fact as I am writing this review I am glancing over at her while she is signing a Read-to-Me Book that is being read out loud. I CANNOT express just how thrilled I truly am at the progress my daughter has made by using this one single program. I would strongly encourage every parent to give it a try.

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