We LOVE Epic! Our son LOVES to read on Epic! We appreciate the educational and fun content, catered to his reading level. There is truly such a wide variety. Encouraging our son to read and having him be excited has never been this easy! He enjoys earning special awards, prizes and being able to watch short videos after completing his daily reading goal.

Not worth it Not worth it. No challenging content for kids trying to grow their reading skills. Limited library overall. Save your money, go to your local library and give your kids the life long value of discovering actual books, not just regurgitated branded lowest common denominator content. Also, their customer support turnaround times are terrible and their answers not helpful.

Terrible customer sevice You don't respond to emails you have no way of being contacted by phone which is very odd to me if you're such a reputable company. I've been trying to stop a subscription that my grandson thought was free through school and I'm being charged and nobody will respond.

I haven't been able to log in for some… Update: I was finally contacted by someone at Epic, and my issue has been resolved. My daughter does really enjoy the site, and they use it at our local public school. *** I haven't been able to log in for some time. The password reset option through the website hasn't worked despite multiple attempts. I have submitted a ticket through your automated system and haven't been contacted. Please help me get this resolved.

I got this service for the offline book… I got this service for the offline book reading during a trip. It was problematic and constantly was logging me out and since I didn't have internet service, I couldn't log back in to have access to books. When we were able to listen to books, the longer chapter books didn't save where you were at in the book, and it restared at the beginning every time the app was opened. My kids love Epic, but if you want this to use this service offline, it's not reliable.