customer
GBWe LOVE Epic! Our son LOVES to read on Epic! We appreciate the educational and fun content, catered to his reading level. There is truly such a wide variety. Encouraging our son to read and having him be excited has never been this easy! He enjoys earning special awards, prizes and being able to watch short videos after completing his daily reading goal.
Caroline
GBTerrible customer sevice You don't respond to emails you have no way of being contacted by phone which is very odd to me if you're such a reputable company. I've been trying to stop a subscription that my grandson thought was free through school and I'm being charged and nobody will respond.
Mattie
GBStaying Engaged I give EPIC 5 stars. It is user friendly and my grands were accustom to using it at school. They enjoy being able to open a book on their phone or iPad without having to go to the library. I like because it keeps them reading with the ability to test their comprehension on some material. The only think I think they could do to improve is add more reading material for older students.
ANJW
GBI was getting charged almost $85 for a… I was getting charged almost $85 for a subscription I didn't even know I had. I have no idea how long I've been paying for this or how to even log in. I just happened to notice it was taken out of my account. I contacted Epic about this situation and haven't heard back, I'll update if I do. Update- I contacted Epic and they did get back to me within 24 hours. While they did refund my money for this month and cancel my subscription, I have apparently been paying for this since May of 2022. I know I wouldn't have signed up for something that was $85 a month when my child NEVER uses this so it's likely that it was free for 3 months or whatever and then it started charging. I wasn't receiving any transaction emails, nothing. I'll take blame for not canceling a subscription I didn't know I had (or must have forgotten about) and for not checking my CC transactions better, but they very discreetly steal money from you.
customer
GBAmazing for all From a teacher and a parent standpoint, Epic is great!! I love that I can find themed books and make collections for my students. There is such a wide range in levels which makes it great for differentiating and allowing students to choose lots of different kids of books. The variety of book genres/ types (picture, chapter, graphic novels) is also fabulous. All in all I would recommend this to any teacher and to parents as well.