I have completed the payment through… BUYERS BEWARE!!! I have completed the payment through PayPal and still have not received my downloads. Emailing this company did not clarifying things and I was not assisted. I had to put in a third party complaint with PayPal. Terrible communication, a poor customer experience at best. Save your money and deal with a company that will respect you a consumer. I responded swiftly to your email with a screen shot of the PayPal information where I did complete the payment. This occurred before I sent you an email explaining there were 2 orders and one of them already had a completed payment. So I didn’t take you up on anything, the payment was made PRIOR to contacting you the first time. You didn’t take the time to VERIFY and you didn’t respond to my reply’s at all. I also checked my spam I see no reply from you. I replied with 3 emails, a negative survey and the person who referred me also posted on your Facebook page. Yet you say I did not respond. Disgusting business practices to ignore your customers then not take responsibility for your actions. In a world with so much uncertainty, integrity is everything and I will not be returning to this site for future needs. BUYERS BEWARE!!!

No Download Link Received I have emailed at least three times and have not heard back. I paid for the Marsupial Lapbook several days ago and have yet to receive my download link. I am so disappointed and will not purchase again.

New customer. Haven't received valid download. I am a new customer and I made my first purchase two days ago. I created my account online and I could see my order. My credit card was charged but it states on my profile it's processing, when I know the charge was paid. I am unable to download the Ebook I ordered for my students. No one has communicated with me when I sent emails inquiring about my purchase as the download states the file does not exist. My order number is: 100035088. I really would like an update as this is my first time using the site and I'm hoping it's not a scam at this point.

Love. Love. Love. The lapbooks from Hands of a Child are incredible. They are prominent in our homeschool curriculum, second to the Bible. Some lapbooks are short and others more thorough. We have used several, and I also have learned from them. I purchased the notebook packs, and I am excited to begin using them. These lapbooks and notebooks will be a part of our homeschool for a long time.

Poor Customer Service I like the lapbook, but I sent an email to the email address provided on the website about some other materials I want to order, but I never received a response. This was several weeks ago. Still no response.