They Are Liars & Scammers - Stay Away! I hired this company to promote my book in July of 2021. It is now November of 2021 and they haven't done anything! I paid $1,500 down and gave them an additional $1,000 after that for them to hire an influencer to promote my book on social media. That's a total of $2,500. I dealt with Morris Samuel and Mike King. I have their phone numbers. Lately they haven't responded to my texts. Now that I think about it that may not even be their real names. I have my receipts to prove these transactions took place but they have produced zero results. They periodically sent me things to approve but they haven't delivered on anything that they promised. I used a part of my savings, money I didn't have to waste, to hire them and they scammed me. I've experienced COVID twice, death of loved ones, and loss during the pandemic and on top of that I've been swindled by this company. It hurts! I encourage everyone to stay way from this company. They are a bunch of crooks!!! UPDATE 11/10/21 Online Book Writers has contacted me and they are working to resolve the situation. I appreciate the nice person they have placed over my project to correct the past issues. As soon as everything is addressed I will update my review. UPDATE 12/7/21 12:54 PM EST My latest update is that I haven't heard from Online Book Writers in about 2 weeks. A young lady named Sophie was assigned to my case. She started out well. I even talked to her boss. He assured me they would fix this. He also asked me to remove my review but I refused to until the work was completed. At this point I want my $2,500 back. These people are highly unprofessional and frauds. If you want your book promoted please stay way from this company! UPDATE 1/31/22 2:46 PM EST I've been contacted over the last 2 months by at least 4 different people claiming to be a project manager over my case. Eventually they all disappear after making promises. The latest was named Jake Roberts. He claimed like all the rest that he would handle everything and provide me with what I paid for. This experience came up short as well. 1) It took days to make little corrections to the website they were building. 2) He had the audacity to ask me about paying the final balance. I remind everyone that I paid these people $2,500 in July of 2021 for a 4 month project. As of 1/31/22 they have not activated or promoted my book at all. I told him what I told the other reps that I wasn't paying them another dime. He then sarcastically said "We don't work for free" and that's when I lost it. After paying them $2,500 several months ago for a scope of work that they are seriously in breach of a contract for, he had the nerve to insult me. I hung up the phone. His so-called manager called and texted. I refused to answer. I believe is objective was to handle me like the previous managers. I refuse to be insulted any longer. 3) They have heavy accents and I'm not sure they are even really located in this country. 4) I contacted the Better Business Bureau in the area of California where their business address is listed. The BBB launched an investigation and recently replied to me with this letter that I copied and pasted: Dear Anthony Green: This message is in regard to your complaint submitted on 12/21/2021 against Online Book Writers. Your complaint was assigned ID 16386534. We regret to inform you that due to the company’s failure to respond, we have closed your complaint. BBB attempts to conciliate concerns through an informal and voluntary process. Although we request cooperation from a company, we cannot require a company to respond or offer a specific adjustment. Your complaint though will be a part of the business’s BBB review and rating for the next three years. Should the company reconsider your concern we will be certain to notify you. Did you know? You can search for businesses you who meet and agree to uphold our Standards of Trust by visiting our accredited business directory at necal.bbb.org. Our reviews include background information on the business, some have customer reviews, pictures, and other helpful information so that you can make an informed decision. Sincerely, BBB serving Northeast California Apparently the ownership of this company doesn't really care about the customers. Not one owner has contacted me to resolve this. I simply want my money back so that I can move on.

Excellent Customer Relationship Chris was my agent and working so far with him is great. He truly cares about what you need and he went above and beyond to make sure I was supported every step at a time. He was constantly engaging with me in a professional way as well as being intuitive to know where to be friendly and funny. When I think about excellent customer service first comes; Listening, Finding alternatives, follow up, focus ...... Chris hit all these marks and beyond. He comes highly recommended and anyone would be lucky to have him as their agent. It is not much about the company as much about people who work for that company.

Failed to refund as promised. I contracted with Online Book Writers to help market my newly released book. The copy they wrote was not up to my standards and they did claim to rewrite with "better" writers. Fail! The copy read like written by writers for whom English is a second language or sixth graders. After several failed attempts, they agreed to refund my $2,999 initial payment. I have had several conversations with them and they said they would have their financial people handle the refund. I have not received the money. I won't call them a scam yet but if I don't get the refund, this will change. Peter Nesbitt